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  1. #11
    Technician
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    Portsmouth
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    Re: Black Band across page

    Image appears normal between inch wide bands, the first band is solid black followed by an immediate two-tone band, starting white gradually getting darker.

  2. #12
    Service Manager 1,000+ Posts
    Black Band across page

    copiertec's Avatar
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    Re: Black Band across page

    Have you checked wall voltage that the machine is plugged into? Looks like voltage/ground issues.

  3. #13
    Technician
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    Re: Black Band across page

    I moved the device to a different location to work on it, tried a different kettle lead too, same problem occurs.
    Will have another crack at it tomorrow now the device is in the workshop. Will try strip it down and clean any of the charging contacts I can see. Maybe I'll come across a staple or something...... :'D

  4. #14
    Master Of The Obvious 10,000+ Posts
    Black Band across page

    blackcat4866's Avatar
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    Re: Black Band across page

    I'll be interested in what you discover. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #15
    Field Supervisor 500+ Posts
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    Aug 2015
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    Alexandroupolis, evros
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    Re: Black Band across page

    Quote Originally Posted by blackcat4866 View Post
    I'll be interested in what you discover. =^..^=
    High voltage

  6. #16
    Technician
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    Apr 2022
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    Portsmouth
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    Re: Black Band across page

    So after much digging around we were never able to fix the device!

    The device was pulled out to be worked on in the workshop and the below list of parts were fitted to try to cure the problem.

    -HVPS
    -Transfer roller
    -Drum unit
    -Developer unit
    -LVPS
    -Laser unit

    Complete strip down around clean around inside and the device was still producing the black bands across prints!
    We were able to service swap the device, but still ...... what a horrible fault.

    The only time I have seen a fault similar to this is on the TA7001i which was caused by the transfer belt unit, and there were many bulletins on that, but that's a completely different device haha!

    Thanks everyone for your suggestions

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