Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 5 of 5
  1. #1
    Field Supervisor 500+ Posts
    Join Date
    Dec 2020
    Location
    VALRIC, FL
    Posts
    618
    Rep Power
    31

    Linux double printing

    Good morning
    I am having an issue at a customers where they are setup to print from thin clients. We setup these clients with the PPD files for the machine (4002i). They have been working correctly. However, it seems that in the last couple of weeks, the client on all thin clients has started to print double pages. We have tried uninstalling the PPD files and reinstalling. Windows machines print correctly. We have also downgraded the firmware on the copier from v12 to v10 in hopes that this would resolve the issue at hand. Can anybody offer me suggestions on why this has started happening? I suspect the problem is more on the thin client side of things. I appreciate any help that can be offered regarding this subject.

  2. #2
    Senior Tech 250+ Posts PrintWhisperer's Avatar
    Join Date
    Feb 2018
    Location
    Wild West
    Posts
    434
    Rep Power
    30

    Re: Linux double printing

    Thin Client? Do you mean the hardware only or is this Linux hosting some other terminal session like Windows?

    If they are simply running Linux then 'Thin Client' is not an applicable term. Perhaps you mean that they are the mini-ITX factor PC's which are quite small.

    For pure linux:
    Have you tried the Linux driver package from Kyocera featuring the Print Panel application for printer preference setting? It comes bundled with PPDs for new models.

    If you have set-up CUPS, Command Line, or OS Print Wizard and chosen an embedded, or downloaded a different PPD, then results can vary.

    What is the OS and version (Ubuntu, Fedora, RedHat, etc)?
    "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

  3. #3
    IT Manager 10,000+ Posts bsm2's Avatar
    Join Date
    Feb 2008
    Location
    Biden 2024
    Posts
    25,970
    Rep Power
    335

    Re: Linux double printing

    What OS is the thin client

  4. #4
    Field Supervisor 500+ Posts
    Join Date
    Dec 2020
    Location
    VALRIC, FL
    Posts
    618
    Rep Power
    31

    Re: Linux double printing

    Thank you for the replies but we tried another machine and printing worked fine . Not sure why 1 machine works fine and the other does not . Will look further into

  5. #5
    Field Supervisor 500+ Posts
    Join Date
    Dec 2020
    Location
    VALRIC, FL
    Posts
    618
    Rep Power
    31

    Re: Linux double printing

    o.k. , Turns out someone at there location set print default for 2 pages per print . Why , have no idea .

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here