ECOSYS M2535dn NW-Fax driver WIN10/WIN11

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  • taskalfa
    Technician

    50+ Posts
    • Jun 2011
    • 97

    #1

    ECOSYS M2535dn NW-Fax driver WIN10/WIN11

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  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2186

    #2
    Re: ECOSYS M2535dn NW-Fax driver WIN10/WIN11

    I believe Kyocera just came out with a new fax driver to address these issues ver. 7.2.1403

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    • Swift
      Technician
      • Apr 2011
      • 29

      #3
      Re: ECOSYS M2535dn NW-Fax driver WIN10/WIN11

      Having similar issue on Fax driver v7.2.1403

      Comment

      • PrintWhisperer
        Trusted Tech

        250+ Posts
        • Feb 2018
        • 454

        #4
        Re: ECOSYS M2535dn NW-Fax driver WIN10/WIN11

        Seems related to the fact that most drivers from Kyocera are unsigned (it costs for every version, every update). The current referenced update is for new models.

        Driver Signing - Windows drivers | Microsoft Learn
        Starting with Windows 10, version 1607, Windows will not load any new kernel-mode drivers which are not signed by the Dev Portal.

        You might check the OS version for applicability and the setting found in 'Method 2' here:

        How to disable Driver Signature Enforcement in Windows 11?

        'Method 1' seems risky, I have not tried either.

        I am not clear if it only disables the message or if it allows the kernel-mode drivers to install regardless.
        "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

        Comment

        • taskalfa
          Technician

          50+ Posts
          • Jun 2011
          • 97

          #5
          Re: ECOSYS M2535dn NW-Fax driver WIN10/WIN11

          This is what fixed our issue

          The occurs when visual c+ + (vcredist_86.exe) is not installed on the desktop, this is a requirement for the OpenSSL used by the NW Fax driver to work.

          Comment

          • rpep
            Junior Member
            • Apr 2023
            • 1

            #6
            Re: ECOSYS M2535dn NW-Fax driver WIN10/WIN11

            What I just found is that you have to instill the xps driver then the NW Fax driver. Apparently the needed libraries for the FAX are not contained in the KX package.

            Comment

            • KenCurtis
              Junior Member
              • Nov 2023
              • 4

              #7
              Re: ECOSYS M2535dn NW-Fax driver WIN10/WIN11

              I have tried the ideas posted here , but I am still having the issue on a workstation.

              Are there any other ideas for a Win10 install

              Comment

              • berkay956
                Junior Member
                • Nov 2023
                • 2

                #8
                Re: ECOSYS M2535dn NW-Fax driver WIN10/WIN11

                same error for my work pc windows 11. I tried everything but nothing changed, I hope kyocera will solve it...

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