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  1. #11
    Copier Ninja 100+ Posts KEVIN900's Avatar
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    Thanks Guys, I'll grab all I need from the showroom machine, but will start with the DIMM and a fresh flash. I'll bring the other boards too, but will take it one at a time and let you know. Look at ME ! 100 Posts ! EVERYONE just got a rep boost from me. Thanks again.
    Kevin900

  2. #12
    Copier Ninja 100+ Posts KEVIN900's Avatar
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    Follow up, Fellow Techs, it was the Main PWB. But I got a surprise call on my cell from some regional hack I never met, and he said the steps were taken in perfect sequence. Firmware, DIMM, Main PWB, Op Board. I was well armed, thanks to the showroom machine, thats now waiting for parts. You guys helped me shine today. Thank you very much. Whoop Whoop !
    Kevin900

  3. #13
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    TaskAlfa 300i freezes on welcome

    hi techs we have a TaskAlfa 300i recently purchased 2 week ago. when turned on it freezes on welcome screen with Memory indicator light on and Attention indicator light on and just stuck there. cannot go into service mode.

    please need help asap

  4. #14
    scrub 500+ Posts jmaister's Avatar
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    Find yourself a troubleshooting guide for the 250ci - 500ci series.

    I've exactly the same problem you did.

    swap the ram, upload firmware, WAIT for activity, it can take up to 30mins.



    de ja vu?

  5. #15
    Senior Tech 250+ Posts Masterchief's Avatar
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    I agree with randula but my method is to go in reverse of his strategy...

    I spent a whole day swapping PWB's and dimms from one MC to another, only to discover that it was the main operation pwb. I have had this happen 7 or 8 times so far and 3 of them was the op PWB, so working backwards save a whole lot of time

    Also dont forget to try a different HDD

  6. #16
    Senior Tech 100+ Posts alamsandhu's Avatar
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    Only replacing RAM will solve problem !

  7. #17
    Technician
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    is RAM same on all KM models??

  8. #18
    Master Of The Obvious 10,000+ Posts
    TaskAlfa 300i stuck on Welcome Screen

    blackcat4866's Avatar
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    Quote Originally Posted by dynsam View Post
    is RAM same on all KM models??
    No. There are three or four different kinds. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #19
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    Re: TaskAlfa 300i stuck on Welcome Screen

    Quote Originally Posted by blackcat4866 View Post
    I agree with randula. Chances are that the Code DIMM will solve your problem. Remember to upgrade the firmware immediately after changing the code DIMM. Otherwise you'll get a cf18A firmware error. =^..^=

    hello can you please help me with kyocera taskalfa 300ci firmware

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