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  1. #1
    Copier Ninja 100+ Posts KEVIN900's Avatar
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    TaskAlfa 300i stuck on Welcome Screen

    my customer's TA 300i ( black & white ) is stuck on the welcome screen. I have a F000 code also. Please help.
    Kevin900

  2. #2
    Copier Ninja 100+ Posts KEVIN900's Avatar
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    F000 is system error. My dealership just started selling this brand a year ago, and now we're owned by Kyocera. So my experience level is very good, just very new with this brand. Thanks in advance fellow techs.
    Kevin900

  3. #3
    JB1068
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    Did you try upgrading the firmare?

  4. #4
    JB1068
    Guest
    I meant firmware.

  5. #5
    Copier Ninja 100+ Posts KEVIN900's Avatar
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    Last thing I did was new firmware.
    Kevin900

  6. #6
    JB1068
    Guest
    If this machine has a fax in it, make sure the fax option is in the right slot.

  7. #7
    Document Technologies Pro 100+ Posts
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    I would power down and remove the fax board and disconnect the ADF and see if it boots. Did the Firmware successfully complete or were there errors?

  8. #8
    Copier Ninja 100+ Posts KEVIN900's Avatar
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    No fax on this machine. And Firmware was done without a hitch.
    Kevin900

  9. #9
    Trusted Tech 50+ Posts randula7's Avatar
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    For stuck on the welcome screen Replace the main memory and check
    F000 Operation panel PWB communication
    error
    1) Upgrade firmware, 2) Replace main firmware DIMM then upgrade firmware, 3) Replace main PWB, 4) Repl main operation panel PWB.
    Replace memory

  10. #10
    Master Of The Obvious 10,000+ Posts
    TaskAlfa 300i stuck on Welcome Screen

    blackcat4866's Avatar
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    I agree with randula. Chances are that the Code DIMM will solve your problem. Remember to upgrade the firmware immediately after changing the code DIMM. Otherwise you'll get a cf18A firmware error. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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