my customer's TA 300i ( black & white ) is stuck on the welcome screen. I have a F000 code also. Please help.
my customer's TA 300i ( black & white ) is stuck on the welcome screen. I have a F000 code also. Please help.
Kevin900
F000 is system error. My dealership just started selling this brand a year ago, and now we're owned by Kyocera. So my experience level is very good, just very new with this brand. Thanks in advance fellow techs.
Kevin900
Did you try upgrading the firmare?
I meant firmware.
Last thing I did was new firmware.
Kevin900
If this machine has a fax in it, make sure the fax option is in the right slot.
I would power down and remove the fax board and disconnect the ADF and see if it boots. Did the Firmware successfully complete or were there errors?
No fax on this machine. And Firmware was done without a hitch.
Kevin900
For stuck on the welcome screen Replace the main memory and check
F000 Operation panel PWB communication
error
1) Upgrade firmware, 2) Replace main firmware DIMM then upgrade firmware, 3) Replace main PWB, 4) Repl main operation panel PWB.
Replace memory
I agree with randula. Chances are that the Code DIMM will solve your problem. Remember to upgrade the firmware immediately after changing the code DIMM. Otherwise you'll get a cf18A firmware error. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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