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Tried replacing drum with a used spare and cleaned the cleaning blade. I am able to get a clean copy now but the faded part of copy is still present. Also we have intermittent faded copies(see attachment). Wondering if this isn't a problem with the fusing temperature?
We replaced the lamp before thinking it what caused another problem in the past, we later realized it was the thermal cutout and got the machine running. Another thing i noticed is that during paper jam, the paper that got stuck, its print can be easily erased with just brushing a finger on it. Its like the toner didn't bind with paper.
Guys you need to realize i am from the Philippines, we have very few options here. We don't have the same freedom with buyers choice compared to many of you here. Buying an OEM online is x40+ in our currency, not to mention shipping. If an official distributor wants to fuck with a local customer, they surely can. Sometimes too much is just too much and we try to survive with whats in front of us. Our only options at best is generic, it allows us a bit of freedom though it fucks us up in the head trying to figure out whats what with no support. So i am asking for a little patience and perhaps understanding with our situation, i'd like to try out options before having to come to final decision with a very atrocious distributor.
Much appreciated if you understand.
Listen or not, that's fine. The generic toner is causing the problem for all the reasons already specified. If you choose to ignore the advice, that's up to you.
Your Kyocera rep is entirely justified in negating your warranty when you use generic toner. You can insult me too now, but it won't fix the problem. Use OEM toner. That's all of it in three words. And before you damage another drum. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Like i said, he won't sell me a NEW MACHINE so obviously he ain't selling me toners and parts. He did not negate any warranty coz it ended long before i tried using generic. I replaced the original drum before thinking it was the problem, therefore it wasn't damaged. The one i replaced since i cant buy anymore from the local distributor is of course generic. I think when you use the word listen, you should do that first.
Certainly didn't come here to argue, was more hoping a question is asked before you assume certain things. A helpful tone will sound helpful. If you're going to bark, some people will think you'll also bite, makes some of us nervous. Don't ya get tired of being a snob just coz you knows things? Relax.
At least you're consistent. You couldn't have chosen a better username. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
If you're asking if I'll drop to your level, the answer is No. Save your juvenile insults for someone that cares.
This is a public forum, and lots of people read these posts including my employer, and maybe yours too acidbag.
(I just love that name. Thanks for choosing it.) =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Based on the descriptions given and the images, it still looks like you could have a drum issue due to the generic toner used... understanding the issues with the local dealer, but that still can not cover the damages done by the generics... if the online purchase is higher, my suggestion is to weigh out the cost of the replacement process unit, fuser, transfer roller against the occasional OEM toner.... don't forget to factor in service time to continually replace the parts and go from there....
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