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  1. #1
    Trusted Tech 50+ Posts Brischaffer's Avatar
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    Kyocera 4820W Wide Format Firmware

    Would anyone out there have the firmware for this machine?

  2. #2
    monstott2010
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    Re: Kyocera 4820W Wide Format Firmware

    Quote Originally Posted by Brischaffer View Post
    Would anyone out there have the firmware for this machine?

    available on kdaconnect

  3. #3
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    Re: Kyocera 4820W Wide Format Firmware

    I am looking for the firmware for a KM3650w and I am not a dealer, can anyone help? Kyocera has been very unhelpful and they dont support this machine even worse I cannot find anyone to service it for me.

    TIA

    Rkash

  4. #4
    Technician
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    Re: Kyocera 4820W Wide Format Firmware

    There is no firmware update for the 3650 on Kyocera site. Looks to be an outdated machine. Probably time to replace.

  5. #5
    Service Manager 10,000+ Posts
    Kyocera 4820W Wide Format Firmware

    Phil B.'s Avatar
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    Re: Kyocera 4820W Wide Format Firmware

    Quote Originally Posted by rkash View Post
    I am looking for the firmware for a KM3650w and I am not a dealer, can anyone help? Kyocera has been very unhelpful and they dont support this machine even worse I cannot find anyone to service it for me.
    TIA Rkash
    please review forum rule #5

  6. #6
    Junior Member
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    Re: Kyocera 4820W Wide Format Firmware

    Quote Originally Posted by Phil B. View Post
    please review forum rule #5
    There is no intention of illegally obtained any software or documents. Kyocera was kind enough to share the latest firmware with me, I now need some help updating the firmware if anyone knows how to do that.

  7. #7
    Service Manager 10,000+ Posts
    Kyocera 4820W Wide Format Firmware

    Phil B.'s Avatar
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    Re: Kyocera 4820W Wide Format Firmware

    Quote Originally Posted by rkash View Post
    There is no intention of illegally obtained any software or documents. Kyocera was kind enough to share the latest firmware with me, I now need some help updating the firmware if anyone knows how to do that.
    well hmmm... should have mentioned that previously !

    " I am looking for the firmware for a KM3650w and I am not a dealer, can anyone help? Kyocera has been very unhelpful and they dont support this machine even worse I cannot find anyone to service it for me. TIA Rkash"

    then since you HAVE the firmware, try looking in forums available here for manual requests and post your request there.

  8. #8
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Kyocera 4820W Wide Format Firmware

    Quote Originally Posted by Phil B. View Post
    well hmmm... should have mentioned that previously !

    " I am looking for the firmware for a KM3650w and I am not a dealer, can anyone help? Kyocera has been very unhelpful and they dont support this machine even worse I cannot find anyone to service it for me. TIA Rkash"

    then since you HAVE the firmware, try looking in forums available here for manual requests and post your request there.
    Agree, FW update should be covered in SM. Can't imagine they would give you FW without instructions how to install it. If you plan to do it yourself a good advice was given by Phil. Last but not least, becoming a Contributor may help in your Manual requests.
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