Taskalfa 406ci giving 1800 and 1810 errors

[kyotechnz]

We have had a spate of of these copiers giving 1800 and 1810 errors (Paper feeder 1 or 2 Communication error).
Followed the procedures as per the service manual but can't nail down what is causing the problem.
Anyone seen this before?

[dalewb74]

you might wanna mention what you have done to try to fix the issue???

[kyotechnz]

dalewb74 did you read the second sentence?

"Followed the procedures as per the service manual but can't nail down what is causing the problem."

[dalewb74]

i understand that part. but since i don't have the manual in front of me. if you take a moment to elaborate on what you did.

[Tonerkiller]

I had one giving us this code, I determined that it was the power supply. I think it had a cold solder joint. Replace it and let me know if that fixes yours.

[kyotechnz]

Tonerkiller, was thinking power supply, have 2 of the faulty machines in the warehouse. When I get time I will check the power supplies on them.