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  1. #11
    Senior Tech 250+ Posts
    Join Date
    Aug 2008
    Location
    CHARLOTTE, NC
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    395
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    35
    Fixed a C8140 today.. It was the small wrap spring that hooks on the rear most finger clamper. It was broken allowing the clampers to jitter slightly messing with the sensor.

  2. #12
    Trusted Tech 50+ Posts
    Join Date
    Feb 2012
    Location
    Lauwe
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    Re: KM 5050i Sorter Tray A Problem

    Hello,

    I have the same problem with a KM5050 with a DF-710.
    I had multiple times c8140. i restart and can't select "tray A" anymore.
    Only when i execute U906 i can use it for about 5-10minutes then again c8140...
    Friday i go again to this client with the required sensors, tray motor and main pwb from another DF-710 (like seen in manual).
    I don't believe in F/W update because it always worked before without update...

    Anyone any idea or experience about this issue??

    Thanks in advance.

  3. #13
    Field Supervisor 500+ Posts
    KM 5050i Sorter Tray A Problem


    Join Date
    Oct 2010
    Posts
    816
    Rep Power
    45

    Re: KM 5050i Sorter Tray A Problem

    As an earlier poster said.....check the spring on the solenoid that operates the clamp fingers in the output tray A. These are the fingers that would hold one set in position while the next set is outputted.

    The spring will break causing a failure in the linkage between solenoid and finger mechanism. If the fingers don't move into the down position, you get a failure code.


    Firmware updates are a good idea even when not solving an obvious problem.

  4. #14
    Trusted Tech 50+ Posts
    Join Date
    Feb 2012
    Location
    Lauwe
    Posts
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    Re: KM 5050i Sorter Tray A Problem

    Hello Darry,

    It was a broken solenoid! Since 3 days no recall!
    Thanks for the reply.

    Grts

  5. #15
    Field Supervisor 500+ Posts
    KM 5050i Sorter Tray A Problem


    Join Date
    Oct 2010
    Posts
    816
    Rep Power
    45

    Re: KM 5050i Sorter Tray A Problem

    you are welcome.

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