Quote Originally Posted by fredr View Post
There is only two ways to solve this, 1.confirm with the IT if there is smtp server name IP change then update it. This only applies if everybody can't scan
2. If other users can scan but only one or two users can't scan then ask if they changed pc password or username then update. Go to address book choose the user and ask her/him to put pc username and password.
FREDR, I am thinking TIME may be a third way to solve this because the original post is almost four years old!