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  1. #1
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    Windows 10 and scan Kyocera ecosys M5526cdn

    Hello,

    I have a 3rd party software that I try to use to scan from this printer. I get a error check TWAIN drivers in the controlpanel.
    The settings looks OK there. The correct printer is selected.

    It's documentation system so it need to be used to scan with, can't use any other.

  2. #2
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: Windows 10 and scan Kyocera ecosys M5526cdn

    We had a twain issue that we had to right click and run as administrator.

  3. #3
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Windows 10 and scan Kyocera ecosys M5526cdn

    Did you configure the twain driver? Also have seen issues where Kyocera twain will not work with some software.

  4. #4
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    Re: Windows 10 and scan Kyocera ecosys M5526cdn

    Quote Originally Posted by ntbann View Post
    We had a twain issue that we had to right click and run as administrator.
    tried it now, one step forward, windows scan finds the printer but can't connect to it.

    32zmf9a.jpg


    Quote Originally Posted by bsm2 View Post
    Did you configure the twain driver? Also have seen issues where Kyocera twain will not work with some software.
    Kd8Cfz4.jpg

  5. #5
    Technician rvptor's Avatar
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    Re: Windows 10 and scan Kyocera ecosys M5526cdn


    Update new firmware on M55256cdn...

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