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  1. #1

    Km 5050 Dropping off network

    Hello There

    I have been informed of a couple of our machines (km5050) Begining to drop off the network. We have got them going again using a couple of methods.

    1: restart the nic through the panel.
    2: Simply turning off & on.

    We have also had to change one main board and dimms.

    Has anyone had or heard of this one.


  2. #2
    Master Of The Obvious 10,000+ Posts
    Km 5050 Dropping off network

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Lapeer, Michigan
    Rep Power
    I've seen this a couple times. The one that drove me nuts was in an industrial setting. I set up a power quality analyzer, which recorded huge sags in the voltage, usually around 7:00 am & 4:30 pm. Once a dedicated line was set up it never happened again.

    I've got another machine that does this. I believe that the network is slowing down. If I send a large PDF and watch the spooling progress in the print queue, it will start out buzzing along at 2MB/second. Periodically I see it slow down to 100KB/second, or stall altogether. After 30 seconds it goes Offline. I've been unable to convince the customer to do anything about the network. It doesn't speed up the network, but to avoid having the printer drop offline you can set FRPO J2 from default '6' (30 seconds) to '12' (60 seconds) in the Command Center, Printer, FRPO Settings, I/F Dependent. Then submit.

    I hope this helps. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    I will give that atry and let you know.

    Thanks again.

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