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  1. #1
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    ecosys p3150 pressure roller build up

    I'm sorry I might be asking more questions then answering lately but here it goes. We are starting to get into Kyoceras so I don't know everything & I haven't spotted this in the manual yet. We have a number of machines out now but haven't seen this problem yet. We just put one of these in and a month later it had all this build up on the pressure roller. It has oem toner. I cleaned the b/u off & raised the fuser temp the next notch up.

    Just short of two weeks the same problem was happening again. I cleaned the roller off & not sure why it's happening or how to prevent it. I don't remember exactly if it had pressure levers but it was fusing correctly. I wonder if I'm missing some other setting someplace.

    Thank you for any insight you could provide.

  2. #2
    Master Of The Obvious 10,000+ Posts
    ecosys p3150 pressure roller build up

    blackcat4866's Avatar
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    Re: ecosys p3150 pressure roller build up

    Are you using genuine Kyocera toner? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Service Manager 5,000+ Posts
    ecosys p3150 pressure roller build up

    copier tech's Avatar
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    Re: ecosys p3150 pressure roller build up

    Quote Originally Posted by blackcat4866 View Post
    Are you using genuine Kyocera toner? =^..^=

    He stated OEM toner so I assume this means genuine.

    Paper quality AND the correct weight setting have a big affect on KYO fusers.

    Also check what your client is printing, lots of solid black images?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  4. #4
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    Re: ecosys p3150 pressure roller build up

    They are using standard 20lb plain paper. It didn't appear to be a cheap brand. It's an accountant, so mostly tax return style forms. It don't recall kyoceras or other printers having a problem with the same conditions.

  5. #5
    Trusted Tech 50+ Posts kjg's Avatar
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    Re: ecosys p3150 pressure roller build up

    On the older 4200 we had this very problem with buildup on the press roller. Kyocera came up with a setting for letter paper type that helped. The following is from a firmware update :

    Improvement for smudges on the press roller
    The fuser temperature control is changed to prevent smudges on the press roller.
    1. Measure for fuser temperature decrease, immediately after starting the paper feed.
    (Before) The temperature of the center of the heat roller decreases about 10 degrees C / 18 degrees F immediately after feeding paper.
    (After) The temperature has been stabilized after paper feed begins.
    2. Adding the target temperature changeable mode to Custom 6
    The new mode that can raise the control temperature of the heat roller is added to Custom 6 as the fuser performance improvement mode, in order to support users who have smudges on the press roller even after setting the default fuser temperature.
    [Custom 6]
    The fuser temperature is raised about 20 degrees C / 36 degrees F.

    You can try setting the paper type to "Custom 6" for letter paper in the affected tray and see if it makes a difference. the machine will take longer to stabilize and first print out time will be longer. But it does help.

    I also made a solid gray test page in PDF format and have the customer print off 3 when needed. He then runs them upside down through the manual feeder set at Cardstock. It will pull the toner buildup off the press roller.

    Its not a perfect fix, but it helps.

    Interestingly, My customer with the problem is also an accountant running premium 20wt paper.

  6. #6
    Service Manager 5,000+ Posts
    ecosys p3150 pressure roller build up

    BillyCarpenter's Avatar
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    Re: ecosys p3150 pressure roller build up

    Quote Originally Posted by kjg View Post
    On the older 4200 we had this very problem with buildup on the press roller. Kyocera came up with a setting for letter paper type that helped. The following is from a firmware update :

    Improvement for smudges on the press roller
    The fuser temperature control is changed to prevent smudges on the press roller.
    1. Measure for fuser temperature decrease, immediately after starting the paper feed.
    (Before) The temperature of the center of the heat roller decreases about 10 degrees C / 18 degrees F immediately after feeding paper.
    (After) The temperature has been stabilized after paper feed begins.
    2. Adding the target temperature changeable mode to Custom 6
    The new mode that can raise the control temperature of the heat roller is added to Custom 6 as the fuser performance improvement mode, in order to support users who have smudges on the press roller even after setting the default fuser temperature.
    [Custom 6]
    The fuser temperature is raised about 20 degrees C / 36 degrees F.

    You can try setting the paper type to "Custom 6" for letter paper in the affected tray and see if it makes a difference. the machine will take longer to stabilize and first print out time will be longer. But it does help.

    I also made a solid gray test page in PDF format and have the customer print off 3 when needed. He then runs them upside down through the manual feeder set at Cardstock. It will pull the toner buildup off the press roller.

    Its not a perfect fix, but it helps.

    Interestingly, My customer with the problem is also an accountant running premium 20wt paper.

    Great information!!

  7. #7
    Senior Tech 250+ Posts
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    Re: ecosys p3150 pressure roller build up

    Sorry for late reply, but i found this post today...

    Settings for older 6th generation printers not longer needed.
    At this new range ( 6th+) it would implemented in service mode/ service settings.
    Incearsing fuser temp and changed transfer voltages.
    (Mediatype Custom 6, 7 + 8 before)
    But attention:
    If fuser would set to "2" instead of "1" there is the possibilty to increase duplex jamming, if bad paper type in use.
    Fusersettings 6th+.JPG

  8. #8
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    Re: ecosys p3150 pressure roller build up

    Fortunately they don't want to duplex.

  9. #9
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    Re: ecosys p3150 pressure roller build up

    additional information from Kyocera for cleaning from pressroller as "kjg" had written.
    You don`t need own gray scale printout file, you can use original KYO file implemented in the enclosed PDF file.
    At "problem" endcustomers we implemented this file to autostart routine each morning...but i can`t upload this file because copytechnet server don`t accept the "autostart" file.
    It`s a file without extension.
    Here a picture from content, maybe you can create your own....
    Autostart02.JPG
    Attached Files Attached Files

  10. #10
    Senior Tech 250+ Posts
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    Re: ecosys p3150 pressure roller build up

    i forgot important information:
    file name MUST BE "02autostart" without any extension.
    Here are 1 file for printing reports stored on mounted SD card.
    Remove the extension and try.
    Attached Files Attached Files

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