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  1. #1
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    kyocera fs6530 scanning to email

    hello guys
    ı have a customer with kyocera fs 6530 i have problem to scannig email pdf format to outlook
    the customer has an internal exchang server evreything is ok ther is no connection error and kyocera says complet and ok in stause section
    and i scanning jepg evrything is ok email is receved its just pdf problem
    thanks for helping good days

  2. #2
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: kyocera fs6530 scanning to email

    Check the mail server it must be filtering the attachment

  3. #3
    Service Manager 5,000+ Posts
    kyocera fs6530 scanning to email

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    Re: kyocera fs6530 scanning to email

    Quote Originally Posted by mohammad42 View Post
    hello guys
    ı have a customer with kyocera fs 6530 i have problem to scannig email pdf format to outlook
    the customer has an internal exchang server evreything is ok ther is no connection error and kyocera says complet and ok in stause section
    and i scanning jepg evrything is ok email is receved its just pdf problem
    thanks for helping good days


    Try updating the firmware.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  4. #4
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    Re: kyocera fs6530 scanning to email

    thanks for replaying guyes the firmware is latest 2017
    if mail server filtering problem there is kyocera fs 1130 pdf mail is working fine without problems
    is there any idea?
    thanks alot.

  5. #5
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: kyocera fs6530 scanning to email

    Quote Originally Posted by mohammad42 View Post
    thanks for replaying guyes the firmware is latest 2017
    if mail server filtering problem there is kyocera fs 1130 pdf mail is working fine without problems
    is there any idea?
    thanks alot.
    Is it using the same sender and subject line?

    Email filters work on both to detect spam email

    If it's leaving the machine the problem is on their end

  6. #6
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    Re: kyocera fs6530 scanning to email

    Quote Originally Posted by bsm2 View Post
    Is it using the same sender and subject line?

    Email filters work on both to detect spam email

    If it's leaving the machine the problem is on their end
    thanks for replaing bsm2
    exactly its using the same sender and subject line
    there is nothing in spam email
    in kyocera status section its says completed and ok its meaning job leaving the machine
    i tried another user pc one time email arrived pdf format and then same problem just on time
    there is an anoying IT man he said why fs 1130 is working fine but fs6530 not working tow machine same internal exchang server .
    why jpeg is working fine .
    its werd .

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