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  1. #1
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    reset on Ecosys P5021cdn

    Good day, how can I set the Ecosys P5021cdn to factory settings on the device itself. The way via the browser definitely does not work, it says there is no network cable connected, for whatever reason. So I need the way, via the device itself, which is just nowhere. Maybe someone knows advice

  2. #2
    Service Manager 5,000+ Posts
    reset on Ecosys P5021cdn

    copier tech's Avatar
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    Re: reset on Ecosys P5021cdn

    Quote Originally Posted by JanV View Post
    Good day, how can I set the Ecosys P5021cdn to factory settings on the device itself. The way via the browser definitely does not work, it says there is no network cable connected, for whatever reason. So I need the way, via the device itself, which is just nowhere. Maybe someone knows advice

    Try updating the firmware then turn on DHCP let it pull an IP address & try logging in again.

    Chrome seems to be the most reliable browser.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Master Of The Obvious 10,000+ Posts
    reset on Ecosys P5021cdn

    blackcat4866's Avatar
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    Re: reset on Ecosys P5021cdn

    I think I would start with checking the network cable, and making sure the correct IP is programmed on the machine. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: reset on Ecosys P5021cdn

    What is the ipaddress of the printer
    What is the ipaddress of the PC?

    Both need to on same network

    manually set the PC to match the printer
    Last edited by bsm2; 04-12-2022 at 09:17 PM.

  5. #5
    Junior Member
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    Re: reset on Ecosys P5021cdn

    The network socket does not work and the cable is not defective, so it only needs to be reset on the device

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