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Thread: lexmark xs658

  1. #1
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    lexmark xs658

    i have a lexmark 658 that when you copy from the df the display reads would you like to perform another copy ,yes or no. its not had this before and 5 different techs have looked at it and cant figure how to turn this message off. Any help is much welcome .

  2. #2
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: lexmark xs658

    Same message when you put to copy more than one sheet in df?
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    Re: lexmark xs658

    Has it got sort or duplex as a default, if so turn it off.

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    Re: lexmark xs658

    Look in the copier settings, there should be a setting named "custom job".
    Disable this to solve your issue.

  5. #5
    Master Of The Obvious 10,000+ Posts
    lexmark xs658

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    Re: lexmark xs658

    Quote Originally Posted by davel View Post
    Has it got sort or duplex as a default, if so turn it off.
    That was my thought too. The older Konica Minoltas would display a message like this when "Sort" was enabled by default.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Service Manager 5,000+ Posts
    lexmark xs658

    Phil B.'s Avatar
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    Re: lexmark xs658

    Quote Originally Posted by blackcat4866 View Post
    That was my thought too. The older Konica Minoltas would display a message like this when "Sort" was enabled by default.
    =^..^=
    +2 ON THIS

  7. #7
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    Re: lexmark xs658

    Thanks for the information, Iíve checked and all the things mentioned I already had done, 3 other techs have looked at it and are all stumped.

  8. #8
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    Re: lexmark xs658

    We ended up backing up all functions then wiping everything out and reloading all one thing at a time, then all worked perfectly.

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