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  1. #1
    Technician Squiggy's Avatar
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    Lexmark Cs-410 White Void

    I have a white void (see pic)void.jpg in the same area, but only in black. All 3 colors are fine. I've replaced the black developer unit, the entire image carousel, and took out print head assembly to clean mirrors and slit glasses. Has anyone seen this or have any suggestions?

  2. #2
    Master Of The Obvious 10,000+ Posts
    Lexmark Cs-410 White Void

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    Re: Lexmark Cs-410 White Void

    The variation in density implies a charge related issue. How about the black drum unit?
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Service Manager 1,000+ Posts
    Lexmark Cs-410 White Void


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    Re: Lexmark Cs-410 White Void

    Are OEM supplies being used?

    It will either be the Black Developer (70C0D10) or the Photoconductor Kit (70C0P00). I can't see it being the Imaging Unit (ITB) since it is only Black that is showing the defect.

  4. #4
    Technician Squiggy's Avatar
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    Re: Lexmark Cs-410 White Void

    Yes OEM I have replaced the black Drum unit and developer unit, the entire Image unit out of a pm kit.

  5. #5
    Senior Tech 250+ Posts Drivee's Avatar
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    Re: Lexmark Cs-410 White Void

    If you replace OPC and DEV, then, something is between laser and OPC. Check laser path..

  6. #6
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    Re: Lexmark Cs-410 White Void

    I would check the laser unit. there is probably dirt on the glass or lens. I would also remove the laser unit and clean it that way.

  7. #7
    Senior Tech 250+ Posts
    Lexmark Cs-410 White Void

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    Re: Lexmark Cs-410 White Void

    First easy thing to do is to wipe the glass! The area is large though and leans towards material breakdown or contamination. Not just some splatter of toner on the glass.

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