it does this through bypass also.
Whenever we are at the end of our rope we do a Out of Service erase on a Lexmark. Sharp also has what is called a End of Lease wipe that we have used to blow out unknown settings causing weird issues. We only do this when we face unexplained problems and it does have a high success rate.
out of service procedure did not fix it. i took it to shop for now. they have a loaner. lexmark support has no answers either.
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