Lexmark XM3250 printing and copying slow

**dalewb74** · 08-30-2022

Originally Posted by apump

Lexmark support idea. thinking something going on between fuser and power supply. I didnt think so either but what the heck not like i was having any luck anyways.

gotcha.... yeah i get that from lexmark as well. they tell you to try stuff that seems totally off the wall. i sometimes want to find a lexmark engineer and just smack one, one good time. lol

**apump** · 09-01-2022

Originally Posted by dalewb74

gotcha.... yeah i get that from lexmark as well. they tell you to try stuff that seems totally off the wall. i sometimes want to find a lexmark engineer and just smack one, one good time. lol

LOL.. we still havent fixed this. actually swapping it out.

**chubblies** · 09-01-2022

It isn't the driver printing in reverse mode or something like that at all? The printer speed would be limited by the speed of the pages being sent to it, so if the pc is slow, the machine would be pausing between pages whilst waiting for the next page to spool and process across to the printer.

**apump** · 11-09-2022

well now i have 4 of these copying and printing slow. has anyone ran into this since last post and came up with a solution? It does this with copying, printing, internal reports and from all trays.

**apump** · 03-29-2023

Well with the help from Lexmark engineer we resolved this issue. it was the ISO Roller (I believe that's what he called it) It's below the bypass feed roller underneath the cover. it was worn so bad it was little thicker than a piece of paper. you couldn't tell by looking in there at until compared to a new one. takes about 20 minutes to replace. So when paper was fed to this roller it didn't have enough to push the paper on through so i guess it was refeeding slowing everything down.

**mloudy** · 03-29-2023

How many pages are on this machine? Wondering what it takes to wear that roller down so much. Could they be running heavier stock?

**apump** · 03-30-2023

sorry forgot that part.. 189,000 was the lowest the others were just over 200k. i do have some that are around 210k but are not having this issue. (yet)

**mloudy** · 03-30-2023

This is good info. We have some exceeding 200K and one over 500K.

I'll get that roller on order.

**apump** · 04-01-2023

unfortunately the part number for this tire is not available yet. Lexmark engineer is sending me 3 of them with the part number. when i get them i will post the part number for this feed tire.

**mloudy** · 04-01-2023

One major flaw with Lexmark is that the breakdown of the parts guide doesn't go very deep. Spoiled by working with Sharp for decades.

Had one bad LED in the array of the scanner of a XC4140 and had to order a complete optics unit. A simple bad micro switch for the Start button requires a $240 complete control panel. Most require very little parts though and just run and run.

I searched the Lexmark manual twice looking for this ISO roller.