• Kiran Otter's Avatar
    4 Days Ago
    Kiran Otter replied to a thread rejecting new printhead in HP
    Make sure none of the ink cartridges are empty or low on ink. Pull them out and feel if they have ink in them. The 0x00008 is a voltage issue with...
    3 replies | 143 view(s)
  • Kiran Otter's Avatar
    5 Days Ago
    Kiran Otter replied to a thread Hp designjet t520 stuck in HP
    Just to be sure, I'm talking about a green LED you can see through a hole behind the ink/left door. If there is no light or it is not...
    4 replies | 113 view(s)
  • Kiran Otter's Avatar
    5 Days Ago
    Kiran Otter replied to a thread Hp designjet t520 stuck in HP
    Are there any beeps? Is the green LED located inside the left door (bottom left corner) flashing? If you hold the power button down does it turn...
    4 replies | 113 view(s)
  • Kiran Otter's Avatar
    5 Days Ago
    Kiran Otter replied to a thread rejecting new printhead in HP
    Would be helpful to know what printer you're talking about! If it's a HP Designjet, try reseating all of the printheads, and try inserting just...
    3 replies | 143 view(s)
  • Kiran Otter's Avatar
    5 Days Ago
    Yes, you can restore the image to a blank hard drive on another computer and it should boot. I've even done it with a virtual PC. Whatever PC you...
    9 replies | 1115 view(s)
  • Kiran Otter's Avatar
    6 Days Ago
    The 3rd party inks are always suspect #1. You have to rule them out before pointing the finger at hardware. Realize you can have 1 ink cartridge...
    4 replies | 299 view(s)
  • Kiran Otter's Avatar
    6 Days Ago
    Thanks pgodfrey. I also sent a PM. Just forgot to mention it here. Kiran
    9 replies | 1115 view(s)
  • Kiran Otter's Avatar
    1 Week Ago
    Kiran Otter replied to a thread [Error Code] T920 plotter in HP
    If I had to guess (which I'm usually doing) it's because their firewall is blocking the site HP uses to store the firmware. Manually update it (if...
    2 replies | 106 view(s)
  • Kiran Otter's Avatar
    1 Week Ago
    Ah, alright. You don't have to do the air tube cleaning; even if you see a little ink just lie to it and tell it they're clean. The 26.x:01 just...
    5 replies | 129 view(s)
  • Kiran Otter's Avatar
    1 Week Ago
    I also wanted to mention that a EEROM reset might get you back on track. I fought with a Z6200 over a broken bag situation (that wasn't a broken bag)...
    5 replies | 129 view(s)
  • Kiran Otter's Avatar
    1 Week Ago
    I'd say if you don't see ink in the air lines, or ink coming from both ports on the cartridge, you might have a bad ISS PCB and not an actual broken...
    5 replies | 129 view(s)
  • Kiran Otter's Avatar
    2 Weeks Ago
    I don't deal with these printers, however I searched and found this in the user guide which seems to suggest it's built into the printer. Kiran
    1 replies | 113 view(s)
  • Kiran Otter's Avatar
    3 Weeks Ago
    I've worked on a few Scitex models though not the 1500. I think the first thing I would try is printing from another computer with a new network...
    1 replies | 99 view(s)
  • Kiran Otter's Avatar
    3 Weeks Ago
    Kiran Otter replied to a thread [Misc] DJ 500 system crash in HP
    See if this is any help. https://support.microsoft.com/en-in/help/4567521/certain-printers-do-not-print-in-windows
    4 replies | 243 view(s)
  • Kiran Otter's Avatar
    3 Weeks Ago
    Kiran Otter replied to a thread [Misc] DJ 500 system crash in HP
    That's very odd, especially if it's happening on multiple computers. What happens if you change the port to FILE: and try to print just to a file? ...
    4 replies | 243 view(s)
  • Kiran Otter's Avatar
    3 Weeks Ago
    Kiran Otter replied to a thread [Misc] DJ 500 system crash in HP
    You're saying Windows crashes when you try to print? In what way? BSoD or what? There's been a problem with a recent Windows update that causes...
    4 replies | 243 view(s)
  • Kiran Otter's Avatar
    3 Weeks Ago
    Kiran Otter replied to a thread [Error Code] Designjet 500ps 79:04 error in HP
    Is it turning the roller when the error occurs? Did you disconnect any of the wires to the electronics module? At the point it appears to throw...
    7 replies | 483 view(s)
  • Kiran Otter's Avatar
    4 Weeks Ago
    Kiran Otter replied to a thread [Error Code] Designjet 500ps 79:04 error in HP
    Maybe you have the service station installed incorrectly? Try removing it but keep it plugged in, and see if the printer starts up correctly. The...
    7 replies | 483 view(s)
  • Kiran Otter's Avatar
    4 Weeks Ago
    Kiran Otter replied to a thread [Error Code] Designjet 500ps 79:04 error in HP
    Have you tried it with any accessory cards removed? Network, hard drive, HPGL2, etc. If you disconnect the trailing cable and turn it on, do you...
    7 replies | 483 view(s)
No More Results
About Kiran Otter

Basic Information

About Kiran Otter
Real Name:
Kiran Otter
Country:
United States
Biography:
Migrated from 30 years of IT into repairing and supporting HP Designjet printers. Now have my own business, covering most of South Florida.
Interests:
Technology, otters, etc.
Occupation:
Designjet Repair dot com
What Year Did You Start in this Industry:
1998
Favorite Manufacturer:
HP
Most Hated Brand:
To hate is unhealthy.
What was the first machine you worked on:
Designjet 750C, 330, 200
Last machine you were formally trained on:
HP Designjet T/Z Series
Gender:
Male

Statistics


Total Posts
Total Posts
718
Posts Per Day
0.30
General Information
Last Activity
1 Hour Ago
Join Date
12-24-2013
Referrals
1

08-03-2020


08-02-2020


08-01-2020


07-30-2020


07-29-2020


07-27-2020


07-16-2020


07-15-2020


07-14-2020


07-10-2020