Can you upload example? pdf scan or at least photo? Donīt you have SMC report, SC history? Also syslog is useful. If you provide samples, I can check...
You can push the package firmware through the WIM remotely once you are connected to customer computer. But package file is about 600MB big, so it is...
I must confirm. Large logistic company in my case was forwarding one MS Word document, created by one department. This doc had configured layout for...
SC899 is always related to printer driver/network controller firmware. Mostly for all devices, there are new firmwares which should solve that issue...
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