How long did you wait from the time you made the desired debug log settings to the time you tried to run 5858-111? On older models debug log did not...
I'm sorry to say that but Phil and copier tech are right. What a terrible advice you have received. To overcome unknown admin password you just need...
If by searchable PDF's you mean OCR searchable you would be far better off getting a stand alone software to do that once the scanned document is on...