Xerox j75 error 097-317- need NVM codes

[desparatelyneedhelp]

I have Xerox J75 printer and I got the 097-317 error. I cleaned it up and kept getting the error. I kept checking behind myself to see what was going on. There is no blockage or anything stuck in the system. I check the black toner area and cleaned it and everything. I was looking for the NVM so that I could go in and reset the machine. Please can anyone assist me in getting this done as soon as possible.
Thank you so much.

Thank you. Desaparetlyneedhelp!

[slimslob]

This forum is for newbies to introduce themselves, not for posting problems. post your problem in the correct Technical Forum and you should get help instead of a lecture. http://www.copytechnet.com/forums/xerox/

[desparatelyneedhelp]

I apologize. this is new to me.
thank you.