Need Xerox tech support

[midos67]

Hello,
I recently purchased a used igen 3 when I powered it on it has the error code xpe-03-3102, xpe-13-5010, and others . I couldn't get to diagnostics. I also have a nuvera 120 c/p changed the nvm battery and now shows "printer device inactive" and C16 355 mesages, and could not get to diagnostics to fix it. We are located in a country where there are no service providers for such machines. However, it is worth noting that I have the PWS and trying to fix them myself. Any service provider that can help out please contact me at (midos67@yahoo.com).
Thank you

[slimslob]

The Newbie Check In! forum is for new members to introduce themselves. Post your brand X problem in the correct Technical Forum. https://www.copytechnet.com/forums/xerox/