Hi everyone, Joel here. Canadian and repair guru. I'm here for some help navigating a copier Im working on. I dont do a lot of printers so I doubt I'll be sticking around too long. Who knows, After the last two days trying to get this canon going, i moght find myslef doing more.

I'm going to check how to get this thing to reformat its drive. The drive seems intact, in that is spins and seems to seek. The code im getting e602-0801 indicates a HDD problem. This happened after a power outage. Ive replaced many HDD over my time, can usually get a good feel for when theyve cacked. It appears a reformat and reinstall should cut it.

Ive managed to to get the tools and software for my machine but cant seem to get it to run the format tool when booting in safe mode.

Some forums get bummed if this has been asked already but I cant seem luch in terms of this. before I post something neww, anyone know what I cvould be doing wrong?

many thanks
Joel