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  1. #1
    Technician
    Join Date
    Jan 2024
    Location
    North Canton Ohio
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    11
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    1

    Newbie Checking In

    Good afternoon all. I work for one of the major remarketers of off lease equipment. Primarily joining to see what issues you are seeing with machines, and look for common solutions to some of the problems we see in our service line. I wont promote but if anyone is looking for any used office equipment domestically feel free to shoot me a message. I have a feeling quite a few of you are already working with us from a quick search but I wanted to offer it as a solution should you need a used or parts machine.

  2. #2
    Retired 10,000+ Posts
    Newbie Checking In

    slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    34,253
    Rep Power
    992

    Re: Newbie Checking In

    Glad to have you join us.

  3. #3
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,160
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    346

    Re: Newbie Checking In

    Welcome
    Tell us more about you.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  4. #4
    Master Of The Obvious 10,000+ Posts
    Newbie Checking In

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,477
    Rep Power
    464

    Re: Newbie Checking In

    Welcome! =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Service Manager 10,000+ Posts
    Newbie Checking In

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,794
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    661

    Re: Newbie Checking In

    Welcome.

    Sent from my SM-G990U using Tapatalk

  6. #6
    Technician
    Join Date
    Jan 2024
    Location
    North Canton Ohio
    Posts
    11
    Rep Power
    1

    Re: Newbie Checking In

    Quote Originally Posted by tsbservice View Post
    Welcome
    Tell us more about you.
    Well, professionally I've just gotten back into the office equipment industry after a 10 year hiatus. Worked for one of the industries larger dealers previously, specialized in Xerox but in my current role need to have knowledge on all of the major manufacturers. I look forward to using a lot of the feedback I pickup here to share with the dealers I work with when they come to me for guidance. I enjoy the service side of things, spending time with our tech line learning how these machines work has been a surprisingly rewarding part of my new role. Personally, I'm married with 3 kids so very busy nights and weekends. I really enjoy reading through the expert support everyone is able to give to some of the most seemingly random issues and feel like everyone here is surprisingly supportive even to newly joined members of the forums. I look forward to conversations with each and everyone here.

  7. #7
    Master Of The Obvious 10,000+ Posts
    Newbie Checking In

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,477
    Rep Power
    464

    Re: Newbie Checking In

    I look forward to those conversations. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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