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  1. #11
    Service Manager 10,000+ Posts
    OKI C830 not recognising magenta toner

    Phil B.'s Avatar
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    Re: OKI C830 not recognising magenta toner

    this was a common issue with the C711 - C830/831 machines.

  2. #12
    Senior Tech 250+ Posts
    OKI C830 not recognising magenta toner


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    Re: OKI C830 not recognising magenta toner

    Quote Originally Posted by Phil B. View Post
    this was a common issue with the C711 - C830/831 machines.
    thank you Phil, very much appreciated

  3. #13
    Senior Tech 250+ Posts
    OKI C830 not recognising magenta toner


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    Re: OKI C830 not recognising magenta toner

    Quote Originally Posted by Phil B. View Post
    you are correct one with USB and Enet on it
    Well that was a waste of $500.00 & labour
    a new maintain board was fitted and did not fix the problem

  4. #14
    Service Manager 10,000+ Posts
    OKI C830 not recognising magenta toner

    Phil B.'s Avatar
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    Re: OKI C830 not recognising magenta toner

    Quote Originally Posted by aAandy View Post
    Well that was a waste of $500.00 & labour
    a new maintain board was fitted and did not fix the problem
    did you put a new drum in it.. the fuse was blown but not recorded in the board

    did you call tech support? they would have told you this... and where did you get the board from? thru oki ours only $230 and it take about 1/2hr - 40 mins to do

  5. #15
    Service Manager 10,000+ Posts
    OKI C830 not recognising magenta toner

    Phil B.'s Avatar
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    Re: OKI C830 not recognising magenta toner

    you folks in lands other than USA have the maintenance utility also.. nice way to transfer user data back n forth when you do a board swap

  6. #16
    Senior Tech 250+ Posts
    OKI C830 not recognising magenta toner


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    Re: OKI C830 not recognising magenta toner

    Quote Originally Posted by Phil B. View Post
    did you put a new drum in it.. the fuse was blown but not recorded in the board

    did you call tech support? they would have told you this... and where did you get the board from? thru oki ours only $230 and it take about 1/2hr - 40 mins to do
    i keep in-line fuses on hand & reset the M drum unit - no data transfer was required, though i'll have to setup network addy's etc

    everything's expensive in Australia, could have got it cheaper from the U.S. but client didn't want to wait 3 weeks

    i think the board did fix the problem though, as now the fault follows the magenta drum unit around - i suspect the M toner RFID chip got damaged, so i'm fitting a new OEM Magenta toner today (they cost me $232.00 wholesale)

    will keep you posted

  7. #17
    Senior Tech 250+ Posts
    OKI C830 not recognising magenta toner


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    Re: OKI C830 not recognising magenta toner

    the new magenta toner sorted it, i have ordered a toner chip so the old (but still full) magenta toner can be used

    so a BIG thank you Phil, couldn't have done it without you

  8. #18
    Service Manager 10,000+ Posts
    OKI C830 not recognising magenta toner

    Phil B.'s Avatar
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    Re: OKI C830 not recognising magenta toner

    Quote Originally Posted by aAandy View Post
    the new magenta toner sorted it, i have ordered a toner chip so the old (but still full) magenta toner can be used

    so a BIG thank you Phil, couldn't have done it without you
    hey Brother.. been working on this crap for too long not to have picked up a few tricks.

  9. #19
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    Re: OKI C830 not recognising magenta toner

    Quote Originally Posted by aAandy View Post
    the new magenta toner sorted it, i have ordered a toner chip so the old (but still full) magenta toner can be used

    so a BIG thank you Phil, couldn't have done it without you
    New Toner fixed it.I did say try a new toner....from another lot.I have run into a few toner problems.

  10. #20
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    Re: OKI C830 not recognising magenta toner

    Hello, I have problems, but with drum only. The machine OKI C830 says: End of life imaging unit CYAN, replace it.
    Customer bought genuine drum unit CYAN, but still this message.
    Than I bought OEM imaging unit CYAN, but still this message.
    In service mode I tried to change consumable from STOP to countinuos. It print one to five pages after power on, but after that still this message (replace imaging unit CYAN) and new message (replace imaging unit MAGENTA).
    Motors are turning, clutches are working, contacts are cleaned.
    Maybe the "flag" in drum windows is closed??? I forgot about it! Is there the "flag" in drum?
    And what to do, when the flag will be O.K. - change mainboard (formatter)?

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