Results 1 to 7 of 7
  1. #1
    Junior Member
    Join Date
    Mar 2020
    Location
    Raleigh, NC
    Posts
    1
    Rep Power
    0

    Toshiba e-Studio4505AC is printing lines on page

    I have a Toshiba e-Studio4505AC at my office and recently it has started printing black lines horizontally across the bottom of each page. I have tried cleaning every drum and roller I can access as well as cleaning and changing the cartridges but it is still persisting. Does any one have any tips or tricks on how to fix this? I have attached a link to a photo of the issue I am having.

    https://i.imgur.com/a0kAiWK.jpg

  2. #2
    Service Manager 5,000+ Posts
    Toshiba e-Studio4505AC is printing lines on page

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    7,899
    Rep Power
    165

    Re: Toshiba e-Studio4505AC is printing lines on page

    Quote Originally Posted by claycarvana View Post
    I have a Toshiba e-Studio4505AC at my office and recently it has started printing black lines horizontally across the bottom of each page. I have tried cleaning every drum and roller I can access as well as cleaning and changing the cartridges but it is still persisting. Does any one have any tips or tricks on how to fix this? I have attached a link to a photo of the issue I am having.

    https://i.imgur.com/a0kAiWK.jpg
    clearly you aren't a trained tech.

    so we need:

    page counts on PM parts.

    what did you 'clean' the parts with?

    Genuine OEM supplies (toners/drum)?

    what all has been done to the unit?

    pm's done properly and on time?

  3. #3
    Service Manager 1,000+ Posts
    Toshiba e-Studio4505AC is printing lines on page

    SalesServiceGuy's Avatar
    Join Date
    Dec 2009
    Location
    Nova Scotia
    Posts
    2,153
    Rep Power
    66

    Re: Toshiba e-Studio4505AC is printing lines on page

    Does this occur only on print jobs?

    Does this occur on copy jobs?

    What is the meter read on the copier?

    Have you called your local service provider for an on-site visit?

  4. #4
    Trusted Tech 50+ Posts Thayer's Avatar
    Join Date
    Dec 2017
    Location
    Burton, MI
    Posts
    56
    Rep Power
    5

    Re: Toshiba e-Studio4505AC is printing lines on page

    Pull fuser unit and inspect.

  5. #5
    Service Manager 1,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    2,109
    Rep Power
    95

    Re: Toshiba e-Studio4505AC is printing lines on page

    ALWAYS start with machine counters and consumables life. Your most likely culprits are parts near/over their life. Looks like drum pattern.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
    Master Of The Obvious 10,000+ Posts
    Toshiba e-Studio4505AC is printing lines on page

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,171
    Rep Power
    311

    Re: Toshiba e-Studio4505AC is printing lines on page

    Quote Originally Posted by tsbservice View Post
    ALWAYS start with machine counters and consumables life. Your most likely culprits are parts near/over their life. Looks like drum pattern.
    If the pattern repeats at 94mm it's the drum.
    If the pattern repeats at 96mm it's the fuser film.

    That being said, if you aren't a technician you can cost yourself a lot more money by doing it yourself. Some of the most expensive calls that I've done have been to repair the results of an enduser repairing a copier. Please trust me when I tell you that neither of these repairs are simple enough for a novice.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Service Manager 1,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    2,109
    Rep Power
    95

    Re: Toshiba e-Studio4505AC is printing lines on page

    Quote Originally Posted by blackcat4866 View Post
    If the pattern repeats at 94mm it's the drum.
    If the pattern repeats at 96mm it's the fuser film.

    That being said, if you aren't a technician you can cost yourself a lot more money by doing it yourself. Some of the most expensive calls that I've done have been to repair the results of an enduser repairing a copier. Please trust me when I tell you that neither of these repairs are simple enough for a novice.
    =^..^=
    BC, Thank you for clarification. Don't have docimentation but I was thinking the same line, it's clear that pattern is there it would took like 2 minute of tech's time to measure or see exact fault.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here