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  1. #1
    Senior Tech 250+ Posts Codex's Avatar
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    Epson Workforce Wf-c 20590 white stripes and ink smudge

    Hello
    We have 5 Epson in the field... But in 3 of them we encountered a lot of problems, the customers use the machine as they will use a normal Toner machine (15-25k/month) but after a while white stripes appear in irregular intervals. We do a printhead cleaning and the stripes disappear for a while..... But they are back after a few days....... My question is.... It is possible that these Epson machines have the same behavior as a 40 machine???.... Is there something we can do to prevent this???

    Inviato dal mio SM-G935F utilizzando Tapatalk
    Memento Audere Semper

  2. #2
    Service Manager 5,000+ Posts
    Epson Workforce Wf-c 20590 white stripes and ink smudge

    Phil B.'s Avatar
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    Re: Epson Workforce Wf-c 20590 white stripes and ink smudge

    do a complete head cleaning.. may take a few times.

    are you using genuine OEM ink?

    make sure an AC vent isn't blowing on it

  3. #3
    Senior Tech 250+ Posts Codex's Avatar
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    Re: Epson Workforce Wf-c 20590 white stripes and ink smudge

    Quote Originally Posted by Phil B. View Post
    do a complete head cleaning.. may take a few times.

    are you using genuine OEM ink?

    make sure an AC vent isn't blowing on it
    We use only original Epson ink... And there is no AC.... I'm going mad... The customer is angry.... And no help from Epson

    Inviato dal mio SM-G935F utilizzando Tapatalk
    Memento Audere Semper

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