Door won't close (Konica Bizhub C220)

[Agathe]

Hello,

I am coming to you today because I cannot print on my Bizhub C220 because of the error message saying the right door is not closed.
I think it has something to do with the spring, but I am not sure so I don't want to break it more by forcing something that I am not supposed to.
Here are some pictures of the door in question :

copier.jpg

What do you think ?

Thank you in advance !

[Phil B.]

Hello,

I am coming to you today because I cannot print on my Bizhub C220 because of the error message saying the right door is not closed.
I think it has something to do with the spring, but I am not sure so I don't want to break it more by forcing something that I am not supposed to.
Here are some pictures of the door in question :

copier.jpg

What do you think ?

Thank you in advance !

i think we need a bigger picture

i think you should put this in the proper forum https://www.copytechnet.com/forums/konica-minolta/

[Agathe]

i think we need a bigger picture

i think you should put this in the proper forum https://www.copytechnet.com/forums/konica-minolta/

Ok thank you for the advice and sorry for not posting at the proper place !

[blackcat4866]

i think we need a bigger picture

i think you should put this in the proper forum https://www.copytechnet.com/forums/konica-minolta/

That rings a bell for me. On this series of machines there's a top door over the fuser for removing jams. If that top door is not closed or the linkage gets damaged by slamming, the right door will not latch properly.

Fuser Door.JPG

=^..^=