Lexmark mx511dhe

[menosmola]

Hi, First of all, say that I am a Ricoh technician, but I have a client with a Lexmark and he has asked me for help.
The problem is that the scan to pc icon that appears on the screen sometimes disappears (not the scan to network icon), does anyone know why?
Thanks

[GIUBOSS]

Hi, First of all, say that I am a Ricoh technician, but I have a client with a Lexmark and he has asked me for help.
The problem is that the scan to pc icon that appears on the screen sometimes disappears (not the scan to network icon), does anyone know why?
Thanks

Hi, I don't want to lead you astray but have you tried to access the printer from the web? I found this ...
http://support.lexmark.com/index?id=...erlocale=EN_US