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Senior Tech
100+ Posts
- Rep Power
- 26
Pagewide P77940DNS error 61.D3.5C
Having an issue where we are getting the message 61.D3.5C Airflow assembly Failed - Insufficient AC Power
Machine still runs fine it just slows down the speed because the airflow blower isn't working.
I have tested the blower and it runs fine, voltages all check out fine. I changed out the whole airflow assembly and cable assembly and still have the error.
I am shooting for either the J7Z09-67940 Main Power Supply or the Formatter Board, But I can't decide which one I should go for first.
Anyone out there had this issue before?
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Technician
- Rep Power
- 10
Re: Pagewide P77940DNS error 61.D3.5C
Did you update the firmware? If not try that first...
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