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  1. #1
    Junior Member tecnodue's Avatar
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    EPSON C5790 error 100016 on scanner

    Hallo,
    does anybody know how to fix error 100016 on WF-C5790?
    At start the machine is locked and the scanner and copy does not work, but printer is ok.
    Any idea?
    Thank you very much

  2. #2
    Senior Tech 100+ Posts
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    Re: EPSON C5790 error 100016 on scanner

    Check the connection state of the ADF/SCN
    cables
    Connect the two ADF/SCN cables to the Main
    Board Assy again.
    Did the error occur after connecting the cables
    again?
    Go to step 2 End
    2 Check the connection state of the CIS module
    FFC
    Is the CIS module correctly connected to the ADF/
    SCN main board?
    Replace the
    ADF/SCN
    Unit.
    Reconnect
    the SCN
    CIS module

  3. #3
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    Re: EPSON C5790 error 100016 on scanner

    hi i have the same problem in a 5710


    I have already reviewed those components, the machine sometimes starts without problems but after a while the error returns, the manufacturer recommends a firmware update, I already put the Japanese version and I did not succeed.
    apparently it is a fatal error of certain models with a certain serial number, is there any way to leave the machine as a printer only, even if the scanner does not work???

  4. #4
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    Re: EPSON C5790 error 100016 on scanner

    [QUOTE=cdvidaceiba;2109858] merhaba 5710'da da aynı sorun


    var Bu bileşenleri zaten inceledim, makine bazen sorunsuz başlıyor ancak bir süre sonra hata geri dönüyor, üretici bir bellenim güncellemesi öneriyor, zaten Japonca sürümünü koydum ve başaramadım.
    görünüşe göre bu, belirli bir seri numarasına sahip belirli modellerin ölümcül bir hatasıdır, tarayıcı çalışmasa bile makineyi yalnızca yazıcı olarak bırakmanın herhangi bir yolu var mı???
    [/ALINTI YAPMAK]
    You can run the machine in technical mode and put it in print mode. It can stay in print mode unless you turn it off with the on/off button.
    In the aforementioned fault code, adf unit and main board replacement is required.

  5. #5
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    Re: EPSON C5790 error 100016 on scanner

    how i do that ....i know how to enter to tecnical mode but do not know how to activate that mode . can you teach me how

    thanks in advance

  6. #6
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    Re: EPSON C5790 error 100016 on scanner

    I finally know how to fix error 100016 with error m5799 and c5790. This is a problem with the board and the chip on the board. 20 boards have already been repaired.

  7. #7
    Junior Member
    EPSON C5790 error 100016 on scanner


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    Re: EPSON C5790 error 100016 on scanner

    I have a bunch and have swapped adf's and error comes back. Replaced main board and error never came back.

  8. #8
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    Re: EPSON C5790 error 100016 on scanner

    if you didn't throw the boards in the trash, I can fix theml

  9. #9
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    Re: EPSON C5790 error 100016 on scanner

    Quote Originally Posted by MrPeAsE View Post
    I have a bunch and have swapped adf's and error comes back. Replaced main board and error never came back.
    https://youtu.be/6b-WkbeG4DY?feature=shared

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