980: Error OKI MC873

**clausenro** · 04-07-2022

Hi guys,

We bought a series of OKI MC873 printers, in one of them we have the message "Inspection is required 980: Error". We mention that we already replaced the fuser unit with a new one, it printed a few pages and the error came back shortly after few pages.What could be the problem?

Thank you!

**ninja_unmatched** · 04-07-2022

What kind of paper are you printing on?

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**ninja_unmatched** · 04-07-2022

Here is a solution I found you can try out. Seems to be a common issue that replacing the fuser does not always solve.

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Take out the Fuser and lay the two blue levers flat and remove them.

Remove the two silver screws and separate the casing.

Remove the two black screws from the connector at the bottom of the fuser closest to the edge.

Unravel and loosen the wires so you can pull that connector out a few inches so you can get a couple of wires in there.

Insert a wire into each of the two holes on the back of that connector. 2 and 3 have wires going in, 4 and 5 dont which is the fuse. After you get the wires in the 2 holes, check for continuity from the end of the wires and the terminals if you can. Make sure the wires are long enough to hang out the case. Use the thinnest wires you can find.

Run the wires out of the case and put the case back together and put the fuser in. Twist the two wires together and power up the machine. As soon as you here the first motor, which is about 5 seconds, pull the wires apart, you just reset the fuser back to 100% and cleared the "980" Fatal Error.

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**ninja_unmatched** · 04-07-2022

The alternative is to contact OKI for the software & file to clear the error out with.

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**clausenro** · 04-07-2022

Thank you for the quick answer. We will try to do the trick with the wires, i hope it can be applied also on the new Oki printers as well, like MC873(our model) .I will inform you about the resolution.