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On top of our Copier, there are two parts that are on the metal bar that goes across where the original paper being copied gets pulled in.
Both of these two plastic pcs are damaged with one pc cracked where it holds onto one of the sides.
I have attached pictures of the two pieces.
Hopefully someone knows what they are called or can give a part number to purchase.
With these removed, it will not pull in the papers that needs to be copied.
It's called: Guide PF 3HL07290
Something like this: Kyocera 3HL07290 Doc Feeder Paper Feed Guide, Genuine (J5217)
... if you can get it. It's a 16 year old machine. I would think that I could MacGuyver something like that with a length of large paper clip, a #56 drill bit, and some two-part epoxy. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Thank you.
Found and bought part on ebay with that part number.
It is for my work so $7.99/pc free shipping is not an issue.
Could have Macgyvered it, but if office is paying, easier to buy new.
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