Hi All
have a panasonic 264, customer fitted new drum but still showing it needs one.
can someone tell me how reset the drum flag as i think the customer my have moved it on install. thanks for any help
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Hi All
have a panasonic 264, customer fitted new drum but still showing it needs one.
can someone tell me how reset the drum flag as i think the customer my have moved it on install. thanks for any help
You can reset the drum counter with F8-25. I never seen one that didn't reset before. Make sure the customer installed the drum correctly and that they didn't try to put in a used drum.
Good luck.
Edit: I don't know what your customer is like, but could it be possible that they got a warning for more than one drum unit, replaced one of the two, and then were mistaken that it didn't reset? Just a thought.
Last edited by User Name; 04-14-2011 at 02:13 PM.
Just because you're not paranoid doesn't mean they're not out to get you.
O.o
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on the back of the drum unit there is a little flag with a quarter circle gear that it meshes with. when you install a new drum it triggers this flag and moves it so that it cannot be used as new again. just carefully take it apart and move the sensor flag so that it is pushed up and will act like new. this has happend to me a lot i know your pain! good luck
if i remember right there is a screw that holds the flag assembly together. just be careful and even take a quick picture before because the is a spring that holds the fl;ag down once it has been triggered by the machine as new. I have also had success when i lost the spring(popped away on me) just glue the damn flag up in place.
Doesn't F8-25 do the same thing? cause that sounds a lot easier to do.Originally Posted by Magebomba
Just because you're not paranoid doesn't mean they're not out to get you.
O.o
WARNING: My profile page can cause blindness in small children and old copier techs. View at your own risk.
im not sure. i would hope to think i tried that before, but anythings possible. havent had it happen in over a year or so now but i always had to reseat the flag, which does in turn reset the counter but dunno if it works in the other order.
Yes it does!
Th.
I've always just reached behind the unit and push up on the flag until it clicks into place, if that doesn't work run the drum reset.
Yes, just do the f8-25 for that drum you just replaced.
I know it's an old thread, but it's not that simple. If the red light comes on for drum replacement and the replacements flag has been tripped, you have to power the machine up with front door open then go into service mode drum reset and close cover when prompted.
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