Oh hell yes, more than once.Every Mita tech has had this phone conversation at some point in their career
Customer: I need service, my machine only makes one copy at a time.
Tech: Is your "add toner" light on?
Customer: Yes, but it only makes one copy at a time
Tech: That's because your add toner light is on. Remember you had the same exact problem last month when your "add toner" light was on.
Customer: I know, but it only makes one copy at a time
Tech: That's because your "add toner" light is on
Customer: I know it needs toner but it only makes one copy at a time
Tech: It is supposed to do that, until you add toner it will only make one copy at a time.
Customer: Even when I put the original on the glass, it still only makes one copy at a time.
Tech: what part of "add toner" is most difficult for you to understand?
Customer: My machine only makes on copy at a time
Tech: Do you have any toner?
Customer: Yea, but I think my machine is broken, it only makes one copy at a time.
Tech: Argh, OK, I swing by this afternoon and see if I can fix it for you
Customer: Fix What?
Tech: Your copier
Customer: Oh yea, did I tell you it was only making one copy at a time?
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