This!!
I've been around my fair share of lazy techs.
Techs that "hit and run" a machine, you know, replace a part and OUT the door, BUT will still put "Cleaned as needed" or "Cleaned Machine interior". Then I'll go back a couple days/ weeks later, and it's obvious they did not clean a damn thing. "Cleaned machine interior", for me, includes a quick wipe-down of dust on certain guides, blasting the transport/ ID sensors with some air, a quick cleaning/ or replacing of feed rollers, taking the wand to the laser glasses, and optics if they're dirty. If there's toner on the covers, I'll give that a quick wipe-down also. All of that usually takes 5 - 10 mins on top of what you're there for, and helps to give the customer some reassurance that not only is it running properly, buts it's also CLEAN! End users have no clue what the condition of the internal parts are, but they will judge that machine just based off of outward appearance/ cleanliness.
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