I'm often sent to equipment I've never seen before, which is why i now do shredders, binders, printers, folder/inserters,pressure sealers, basically if it feeds paper, i get it....in the past, i've worked on bursters, decollators and franking machines....bet there's lots of youngsters on here who've never heard of the first two However, i have a way of not looking too stupid, if I have no idea how to operate something, i'll ask the customer to show me what they were doing when it went wrong, I can then easily pick up how it works
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