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  1. #21
    Service Manager 5,000+ Posts
    The future of work

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    Re: The future of work

    The future of work as per the CEO of Cisco states that most corporations have reached the conclusion that they can indeed work efficiently and effectively from home and outside the office.

    Via it's WebEx teleconferencing platform, Ciso hosted over 500,000,000 video meetings in April with what is known as "white glove" service, meaning special care to host secure meetings when discussing issues like confidential topics and intellectual property.

    THere is also new thinking about how and where talent is accessed and deployed by an organization. It no longer has to be within the four walls of a corporate building.

    Video conferencing is now being used in new ways such as virtual patient intakes by nurses to eliminate their exposure to patients in high risk areas as well as the sad final farewells between family members who are prohibited from being be there in person as a loved one takes their final breaths.

    Video conferencing cameras are mounted on mobile robots so that Doctors can interact with patients at long distance or when no one is available locally due to exhaustion or lack of staff. Maybe copier techs will be soon servicing such devices?

  2. #22
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: The future of work

    I believe that in the not too distant future, it will print less and less and printers will be able to manage problems better independently. We will be able to solve problems remotely.


    The role of the technician with the screwdriver will change, probably will have more of a computer role. Maybe this is already reality.

  3. #23
    Service Manager 5,000+ Posts
    The future of work

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    Re: The future of work

    More and more 21 Century employees view work as a "thing you do" rather than a "place you go".

    In other words, modern employees often work off-site at a home office or other locations.

    Without access to company information via the internet or Private Cloud, productivity can cone to a screeching halt.

    Modern workers need to be able to access their info anytime, anywhere.

  4. #24
    Self Employed 1,000+ Posts D_L_P's Avatar
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    Re: The future of work

    I've been working from home for almost two months now, I love it! My commute is going from the couch to the kitchen table.

    I don't work on copiers anymore, just IT now. Had been in a cubicle for over a year and was ready to quit and go back in the field. Then the virus came along and now we work from home. I will do whatever I can to avoid going back to a cubicle.

    They went from business as usual to shifting everyone (100+ people) to laptops/VPN in a matter of days. Things slowed down the first week or two but have picked up to the usual pace now. I can't imagine what management is thinking now. People don't need to have a manager looking over their shoulder to stay productive. Being in the office is completely unnecessary.

    I've made a website and the income from that is starting to pick up. Not consistent enough to quit my day job but if more and more people switch to home office I should be in good shape. More traffic = more sales + paid advertising.

  5. #25
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: The future of work

    Quote Originally Posted by SalesServiceGuy View Post
    More and more 21 Century employees view work as a "thing you do" rather than a "place you go".

    In other words, modern employees often work off-site at a home office or other locations.

    Without access to company information via the internet or Private Cloud, productivity can cone to a screeching halt.

    Modern workers need to be able to access their info anytime, anywhere.
    Wouldn't that be an amazing world to live in, people working for the luv of it rather than for the need of it....

    Wouldn't it be great for science to be used as a blessing not a curse as its used now by the bored sh!tless corp-gods with too much money.



    No harm in dreaming.....
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  6. #26
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: The future of work

    Quote Originally Posted by NeoMatrix View Post
    Wouldn't that be an amazing world to live in, people working for the luv of it rather than for the need of it....

    Wouldn't it be great for science to be used as a blessing not a curse as its used now by the bored sh!tless corp-gods with too much money.



    No harm in dreaming.....
    Keep dreaming on Neo 👍 we all need to believe in good not bad!
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  7. #27
    Service Manager 5,000+ Posts
    The future of work

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    Re: The future of work

    Whether you are a Fortune 500 company or a startup, being told that your sales force is grounded, your product and engineering teams need to work from home, and your customers are closing down operations wasn’t a positive start to Q2 2020. It also wasn’t immediately seen as one of the biggest workforce transformation opportunities of the century.

    With figures showing that more than 40 million people can make “work at home” a regular part of their jobs, companies of all sizes are adapting how they optimize the performance and well-being of their workforces.

    More Time For Learning

    A reduction in travel and employees being stuck at home in front of their computers means many organizations are focusing on how to upskill their current workforce to maximize downtime and deliver value and reassurance to their employees.

    With the majority of in-person training now impossible, remote, online solutions are seeing a surge in usage. Employees stuck at home want to learn new skills, stay ahead and adopt new practices such as mindfulness and resilience training to help cope with the abrupt change in work-life balance. In fact, recent data from TrainingIndustry showed an over 8,000% increase in search traffic for remote learning, among other related terms.

    High Tech Home Office.jpg

    Travel, distractions and poor engagement have traditionally meant that it could be a challenge to get employees in front of learning solutions. Many people now have a little more spare time and an increased desire to learn not only work-related skills, but also complementary skills such as mindfulness, yoga and soft skills.

    By leveling up your team in the current environment, your ROI on training spend will be higher and longer lasting due to improved engagement. Moreover, remote training can be significantly more cost-effective and scalable than traditional face-to-face training for disciplines such as sales and soft skills.

    Increased Productivity And Focus
    A range of studies have shown that remote work can increase productivity. Flexible working from home, if implemented correctly, can lead to feelings of empowerment and improved focus for your team.

    By training and empowering employees today, the best teams and companies can mitigate the negative effects caused by losing out on the close proximity of working together in an office environment and help employees develop new skill sets they might otherwise not have had the opportunity to discover.

    Using Learning Technology To Avoid Webinar Burnout

    The downside to moving to video calls for internal and external meetings is that improved accessibility can lead to online meeting fatigue. With many businesses favoring webinars and online PowerPoints for training employees at scale, we will likely see reduced engagement for both internal training and external customer engagement over time. Utilizing app-based learning technologies and mobile-based AR and VR training tools can help to differentiate businesses and maximize engagement.

    Remote learning for workforce training is likely to stay around after face-to-face training resumes. Integrating newer technologies around existing tools to help improve learning and save costs on traditional employee training will be key for companies that wish to future-proof their workforces.

    Future-Proofing Learning Culture

    CEOs and HR teams have been faced with tough decisions regarding headcount and employee well-being with the change in work environments and business operations. Many employees are struggling with working away from their usual offices, along with the closure of gyms and social hubs and, in some geographies, the inability to leave their homes without compromising their health.

    Organizations must focus on improving their organizational culture and prioritizing employee well-being. These positive impacts will need to be integrated to any return-to-normal strategies such that training does not simply revert to the old way of doing things. Focus on learning and well-being will need to be maintained in our “new normal.”

    Technology is now becoming an increasing necessity to future-proof the workforce and scale face-to-face training. One thing is for sure: Companies of all sizes must remember that the ways in which employees are trained, onboarded and upskilled will not be returning to the old way of doing things for quite some time, if ever.

  8. #28
    Field Supervisor 500+ Posts roho's Avatar
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    Re: The future of work

    My company is largely based out of the US and has 2 offices in Ontario, and another on the west coast. They had a virtual meeting instead of a conference and saved over 100 K in airline expenses alone. Add in lodging, meal expenses. Add in the personal cost of the better part of 2 days travel.The conference had challenges, 8 hrs on a screen with chatter 2 days straight can be a bit much. Sounds like the company will be looking into virtual technology more and refine some of the proceedures for these kind of conferences.

  9. #29
    Service Manager 5,000+ Posts
    The future of work

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    Re: The future of work

    Quote Originally Posted by roho View Post
    My company is largely based out of the US and has 2 offices in Ontario, and another on the west coast. They had a virtual meeting instead of a conference and saved over 100 K in airline expenses alone. Add in lodging, meal expenses. Add in the personal cost of the better part of 2 days travel.The conference had challenges, 8 hrs on a screen with chatter 2 days straight can be a bit much. Sounds like the company will be looking into virtual technology more and refine some of the proceedures for these kind of conferences.
    $100k in costs is like $400k+ in sales. This is all bad news for the travel and hospitality industry as tele-conferences become part of the new normal.

  10. #30
    Service Manager 5,000+ Posts
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    Re: The future of work

    People in an elevator stand away from one another as they arrive to work at the World Trade Center in Colombo, Sri Lanka, on May 11.

    new-normal-elevator.jpg

    A customer has his body temperature scanned at an Etro store in Milan, Italy, on May 18.

    Virginia Bejar works at home in Madrid while holding her 6-month-old daughter, Olivia, on May 11.



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