Results 1 to 7 of 7
  1. #1
    Flawed Scrub 500+ Posts jmaister's Avatar
    Join Date
    Aug 2010
    Location
    somewhere
    Posts
    655
    Rep Power
    30

    Rant! Answer the @&#$ phone

    Must be just me, when somebody call for service support, leave the direct line. Don't put me through the convoluted PBX voice service.

    Crikey! Dumbasses

    "computers not printing, some of them"
    me: how is it my problem
    Me: ok I will call
    Pbx: press 1 if you are bored
    Me: annoyance meter building
    Pbx: press 2 to not talk to anyone
    Me: learnt phone throwing technique
    Pbx: press 3...voice mail
    Me: ahhhhhhhhhhhhhh!
    An idling develper is not a healthy developer.

    Call your IT to install driver, why? I dont have admin right

    Call google as why you cant print, why? I dont make Google chrome.

    I can also give you a babysitter number if you want...

  2. #2
    Service Manager 1,000+ Posts
    Join Date
    Mar 2013
    Location
    Meridian, MS
    Posts
    1,046
    Rep Power
    34

    Re: Rant! Answer the @&#$ phone

    Quote Originally Posted by jmaister View Post
    Must be just me, when somebody call for service support, leave the direct line. Don't put me through the convoluted PBX voice service.

    Crikey! Dumbasses

    "computers not printing, some of them"
    me: how is it my problem
    Me: ok I will call
    Pbx: press 1 if you are bored
    Me: annoyance meter building
    Pbx: press 2 to not talk to anyone
    Me: learnt phone throwing technique
    Pbx: press 3...voice mail
    Me: ahhhhhhhhhhhhhh!
    Many systems if you repeatedly press zero "0" you'll get rolled over to a human operator!!!Rant! Answer the @&#$ phone

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

  3. #3
    Service Manager 1,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    2,306
    Rep Power
    104

    Re: Rant! Answer the @&#$ phone

    Quote Originally Posted by jmaister View Post
    Must be just me, when somebody call for service support, leave the direct line. Don't put me through the convoluted PBX voice service.

    Crikey! Dumbasses

    "computers not printing, some of them"
    me: how is it my problem
    Me: ok I will call
    Pbx: press 1 if you are bored
    Me: annoyance meter building
    Pbx: press 2 to not talk to anyone
    Me: learnt phone throwing technique
    Pbx: press 3...voice mail
    Me: ahhhhhhhhhhhhhh!
    You write it so funny... I can't stand
    Congrats! You just have made out of your frustration someone to actually laugh.
    Please forgive me
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  4. #4
    Flawed Scrub 500+ Posts jmaister's Avatar
    Join Date
    Aug 2010
    Location
    somewhere
    Posts
    655
    Rep Power
    30

    Re: Rant! Answer the @&#$ phone

    Quote Originally Posted by qbert69 View Post
    Many systems if you repeatedly press zero "0" you'll get rolled over to a human operator!!!Rant! Answer the @&#$ phone

    Sent from my SM-N950U1 using Tapatalk
    continuing the previous scenario

    Me: thinking to press zero, should I press zero?
    phone: please dont hurt me
    me: i'm going to talk to a operator, I must
    phone: your contract is up in october, you still need me, phones are expensive these days, dont break me.
    me: I AM GOING TO HIT ZERO
    phone: ......ring......ring.......
    pbx: ..please leave a msg

    Me: phone throwing technique level up!
    An idling develper is not a healthy developer.

    Call your IT to install driver, why? I dont have admin right

    Call google as why you cant print, why? I dont make Google chrome.

    I can also give you a babysitter number if you want...

  5. #5
    Service Manager 1,000+ Posts
    Join Date
    Mar 2013
    Location
    Meridian, MS
    Posts
    1,046
    Rep Power
    34

    Re: Rant! Answer the @&#$ phone

    Quote Originally Posted by jmaister View Post
    continuing the previous scenario

    Me: thinking to press zero, should I press zero?
    phone: please dont hurt me
    me: i'm going to talk to a operator, I must
    phone: your contract is up in october, you still need me, phones are expensive these days, dont break me.
    me: I AM GOING TO HIT ZERO
    phone: ......ring......ring.......
    pbx: ..please leave a msg

    Me: phone throwing technique level up!
    EPIC LOL!!!Rant! Answer the @&#$ phoneRant! Answer the @&#$ phoneRant! Answer the @&#$ phone

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

  6. #6
    Master Of The Obvious 10,000+ Posts
    Rant! Answer the @&#$ phone

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,237
    Rep Power
    313

    Re: Rant! Answer the @&#$ phone

    I recently have a customer that filters his calls (won't answer my calls). so naturally I don't go there. But he does have time to email the office 10 times a day asking when I'll get there. Each time he doesn't answer he slides back down to the bottom of my priority list. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Trusted Tech 50+ Posts
    Rant! Answer the @&#$ phone


    Join Date
    Oct 2015
    Location
    Fairbanks, AK
    Posts
    54
    Rep Power
    10

    Re: Rant! Answer the @&#$ phone

    We have certain customers... I won't name names.
    There is a jam that they can't find, because they won't look at the pictures on the control panel, telling them where the jam is.
    They call our service department to say we need to go over right away and fix it.
    A tech sees the call come up and tries to call the customer (within 5 - 10 minutes of the customer's call).
    "Sorry, we are closed, leave a message".

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here