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  1. #1
    Senior Tech 100+ Posts Vincent128's Avatar
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    Toshiba Exchange is now garbage

    WTF happened to the Exchange site ?
    WTF were they thinking with this new layout - it's garbage.
    They totally removed all the things that made it useful.
    There is no longer any tech forums so all sharing of knowledge has ceased.

    Good luck finding anything without already knowing it exists and good luck finding the right search key words to find it.

  2. #2
    Aging Tech 2,500+ Posts
    Toshiba Exchange is now garbage

    copier addict's Avatar
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    Re: Toshiba Exchange is now garbage

    Quote Originally Posted by Vincent128 View Post
    WTF happened to the Exchange site ?
    WTF were they thinking with this new layout - it's garbage.
    They totally removed all the things that made it useful.
    There is no longer any tech forums so all sharing of knowledge has ceased.

    Good luck finding anything without already knowing it exists and good luck finding the right search key words to find it.

    When Konica Minolta "improved" their tech site it was practically unusable. Over time it improved and is now pretty good.
    Hopefully this site improves as well.

  3. #3
    Service Manager 2,500+ Posts
    Toshiba Exchange is now garbage

    SalesServiceGuy's Avatar
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    Re: Toshiba Exchange is now garbage

    Quote Originally Posted by Vincent128 View Post
    WTF happened to the Exchange site ?
    WTF were they thinking with this new layout - it's garbage.
    They totally removed all the things that made it useful.
    There is no longer any tech forums so all sharing of knowledge has ceased.

    Good luck finding anything without already knowing it exists and good luck finding the right search key words to find it.
    I am with you. In 2020, this site was great! In 2021 it sucks with the revamp.

    I cannot even log in properly after contacting Tech support twice.

  4. #4
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: Toshiba Exchange is now garbage

    Konica Minolta ZA site is a complete POS. They isolate the techs from the international support site to be in "control" of everything.
    Cost them millions in ZAR and is pretty shitty.

    What happens if an uncle of sorts gets the job...
    Whatever

  5. #5
    Service Manager 2,500+ Posts
    Toshiba Exchange is now garbage

    SalesServiceGuy's Avatar
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    Re: Toshiba Exchange is now garbage

    Quote Originally Posted by SalesServiceGuy View Post
    I am with you. In 2020, this site was great! In 2021 it sucks with the revamp.

    I cannot even log in properly after contacting Tech support twice.
    My log in now works properly and I can view and download any topic that I click on.

    A lot of the previous content is missing. For example, the What is Hot and What is New sections are missing. I am hoping those portions of FYI will eventually be restored.

    To be fair, the new website is only four days old.

  6. #6
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Toshiba Exchange is now garbage

    Hopefully this situation will improve soon. It takes some time now and then.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  7. #7
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    Re: Toshiba Exchange is now garbage

    Well it's been a few months since this thread has started and Toshiba Exchange is still garbage. On a positive note, it got me back to looking at copytechnet. There was an incredible amount of useful information in the Tech Boards that I reckon is lost and gone forever. And, Rusty lost his Uber Ninja status!

  8. #8
    Senior Tech 100+ Posts Vincent128's Avatar
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    Re: Toshiba Exchange is now garbage

    Quote Originally Posted by MarkG52 View Post
    Well it's been a few months since this thread has started and Toshiba Exchange is still garbage. On a positive note, it got me back to looking at copytechnet. There was an incredible amount of useful information in the Tech Boards that I reckon is lost and gone forever. And, Rusty lost his Uber Ninja status!
    There is now a "join the conversation" lick on the left of the Exchange which is not the forum...but its currently just an open forum with no sub categories.
    The main thing I want back is a what's new and/or a sequential bulletin list.
    It's currently very hard and time consuming to find new content and impossible to keep up on new bulletins unless you set in on the monthly regional meetings and thats IF they bring up every new bulletin.

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