Page 2 of 3 FirstFirst 123 LastLast
Results 11 to 20 of 24
  1. #11
    Service Manager 5,000+ Posts
    Seriously, what is going to be done about fusers!? ALL BRANDS

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    5,505
    Rep Power
    125

    Re: Seriously, what is going to be done about fusers!? ALL BRANDS

    Quote Originally Posted by JR2ALTA View Post
    OK I get it. These over-engineered fusers are more energy efficient. Maybe they heat up faster.

    But for the last 5+ years they have been the single largest point of failure in our machines. Codes, belt meandering, broken gears, seized bearings, noises, noises, noises! They are expensive as shit, get back-ordered, many do not even have a parts list available.

    Not even HP printers (im looking at your m477) can make a fuser that lasts a year.

    Something needs to be done as an industry to get this figured out. My guess is the belts need to go!
    What manufacturer are you guys referring too?

    I would have to disagree with you on this, most if not all fusers I see go way over life, especially Konica Minolta & Ricoh.

    The only time I need to replace a fuser that has not reached life is my clients damage them.


    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  2. #12
    Trusted Tech 50+ Posts mloudy's Avatar
    Join Date
    Oct 2015
    Location
    Greenville, OH
    Posts
    65
    Rep Power
    12

    Re: Seriously, what is going to be done about fusers!? ALL BRANDS

    Quote Originally Posted by JLSam View Post
    Chingada madre, we were actually excited to sell rebranded Lexmarks.

    The thing is, we have A LOT of pharma clients and those old Lexmarks are tanks. Just a maintenance kit with rollers and that's it.

    I hope sharp has the same warranty, although we deal with OES rather than Sharp Corp.

    This is why I like Brother, when their fusers fail, we just create a ticket and boom, new fuser arrives.
    Xerox is similar too.
    HP is pretty good with warranties, although only for like a month.

    Sigh...
    When calculating the cost per page for the SharpMarks I would set the yield at 110K, not 150K.

    We have replaced 25 of the C4150,XC4140,XC4150 fusers as a PM item with the average yield of 200,734

    We have replaced 48 of them for a fuser error with an average life of 61,541. It would be great if we could buy the thermistors and fix them but we can't.

    Keep the fusers that have gone to PM and pull the complete wiring harness out of them. If you get a fuser that goes into code and has very few pages on it you can swap the harness. These fusers are a quick swap, two thumb screws.

  3. #13
    Senior Tech 2,500+ Posts
    Seriously, what is going to be done about fusers!? ALL BRANDS

    mikadonovan's Avatar
    Join Date
    May 2008
    Location
    Indianapolis, Indiana
    Posts
    2,620
    Rep Power
    76

    Re: Seriously, what is going to be done about fusers!? ALL BRANDS

    Quote Originally Posted by blackcat4866 View Post
    You know what I'd like to see? A 16oz aluminum teflon coated heat roller with a halogen lamp inside ... maybe 2 or 3 lamps. =^..^=
    Yeh, like the old MPC 300/400's. Heavy duty rollers and they last 2 or 3 times the rated lifespan.
    NEVER ASSUME ANYTHING

  4. #14
    Service Manager 5,000+ Posts
    Seriously, what is going to be done about fusers!? ALL BRANDS

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    5,505
    Rep Power
    125

    Re: Seriously, what is going to be done about fusers!? ALL BRANDS

    Quote Originally Posted by mikadonovan View Post
    Yeh, like the old MPC 300/400's. Heavy duty rollers and they last 2 or 3 times the rated lifespan.

    Yup, I also fit the SPC printer version fuser these are a lot cheaper than the correct MPC version.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  5. #15
    Service Manager 2,500+ Posts
    Seriously, what is going to be done about fusers!? ALL BRANDS

    SalesServiceGuy's Avatar
    Join Date
    Dec 2009
    Location
    Nova Scotia
    Posts
    3,631
    Rep Power
    111

    Re: Seriously, what is going to be done about fusers!? ALL BRANDS

    I think you need to differentiate this discussion between A3 and A4 fusers.

    Most A3 fusers rarely have a problem. The A3 fuser design have the benefit of generations of fusers before it to get the design reliable and long life.

    A4 fusers march to different orders. The primary one being low cost and a user replaceable design. It has been the history of A4 product design that if it breaks, do not try and fix it, just replace it.

    There is a reason why A4 product cost less. The business model is to sell the mainframe at low costs and make your profits on accessories, software, parts and supplies.

    Unfortunately, many salespeople and customers make their sales/purchase decisions based on price.

    A used A4 product does not have nearly the value amongst used equipment brokers as does a A3.

    To many who herald the A4 revolution sweeping away fleets of supposedly over-spec-ed and oversold A3 product, they rarely focus on the parts aspect.

    A3 product will remain in the market for a long time.

  6. #16
    Service Manager 2,500+ Posts
    Seriously, what is going to be done about fusers!? ALL BRANDS

    SalesServiceGuy's Avatar
    Join Date
    Dec 2009
    Location
    Nova Scotia
    Posts
    3,631
    Rep Power
    111

    Re: Seriously, what is going to be done about fusers!? ALL BRANDS

    Quote Originally Posted by mloudy View Post
    When calculating the cost per page for the SharpMarks I would set the yield at 110K, not 150K.

    We have replaced 25 of the C4150,XC4140,XC4150 fusers as a PM item with the average yield of 200,734

    We have replaced 48 of them for a fuser error with an average life of 61,541. It would be great if we could buy the thermistors and fix them but we can't.

    Keep the fusers that have gone to PM and pull the complete wiring harness out of them. If you get a fuser that goes into code and has very few pages on it you can swap the harness. These fusers are a quick swap, two thumb screws.
    I would like to drill more into your statistics.

    "We have replaced 25 of the C4150,XC4140,XC4150 fusers as a PM item with the average yield of 200,734"

    Are you saying that amongst 25x C4140/C4150/XC4150 fusers you average 200,734 prints before the fuser needs to be replaced. Does not these fusers "Code Out" at their factory spec of 150,000?

    Toshiba offers very similar Toshmarks to the above mentioned Sharpmarks. I recalculated all of my breakeven cpc costs at 75% of whatever yield Lexmark says.

  7. #17
    Trusted Tech 50+ Posts mloudy's Avatar
    Join Date
    Oct 2015
    Location
    Greenville, OH
    Posts
    65
    Rep Power
    12

    Re: Seriously, what is going to be done about fusers!? ALL BRANDS

    Quote Originally Posted by SalesServiceGuy View Post
    I would like to drill more into your statistics.

    "We have replaced 25 of the C4150,XC4140,XC4150 fusers as a PM item with the average yield of 200,734"

    Are you saying that amongst 25x C4140/C4150/XC4150 fusers you average 200,734 prints before the fuser needs to be replaced. Does not these fusers "Code Out" at their factory spec of 150,000?

    Toshiba offers very similar Toshmarks to the above mentioned Sharpmarks. I recalculated all of my breakeven cpc costs at 75% of whatever yield Lexmark says.
    The fuser on these can be reset right from the control panel and in certain situations we do after inspection of the fuser. We have an account with a mixture of 48 of the C4150/XC4140. Some of these run 10K-28K per month. If the fuser doesn't throw an error at some point we have seen these 150K fusers go 300K. Others will error out at 10K, these are the ones we rob the wiring harnesses from.

    Lexmark now includes a free fuser PM kit with this series machine so there was likely some big dealers putting some pressure on.

  8. #18
    Service Manager 2,500+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    3,500
    Rep Power
    157

    Re: Seriously, what is going to be done about fusers!? ALL BRANDS

    Quote Originally Posted by SalesServiceGuy View Post
    I think you need to differentiate this discussion between A3 and A4 fusers.

    Most A3 fusers rarely have a problem. The A3 fuser design have the benefit of generations of fusers before it to get the design reliable and long life.

    A4 fusers march to different orders. The primary one being low cost and a user replaceable design. It has been the history of A4 product design that if it breaks, do not try and fix it, just replace it.

    There is a reason why A4 product cost less. The business model is to sell the mainframe at low costs and make your profits on accessories, software, parts and supplies.

    Unfortunately, many salespeople and customers make their sales/purchase decisions based on price.

    A used A4 product does not have nearly the value amongst used equipment brokers as does a A3.

    To many who herald the A4 revolution sweeping away fleets of supposedly over-spec-ed and oversold A3 product, they rarely focus on the parts aspect.

    A3 product will remain in the market for a long time.
    Very meaningful post. Very very rare sales guy understands technology that deep. There are some unicorns still alive I guess.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  9. #19
    Service Manager 2,500+ Posts
    Seriously, what is going to be done about fusers!? ALL BRANDS

    SalesServiceGuy's Avatar
    Join Date
    Dec 2009
    Location
    Nova Scotia
    Posts
    3,631
    Rep Power
    111

    Re: Seriously, what is going to be done about fusers!? ALL BRANDS

    Quote Originally Posted by tsbservice View Post
    Very meaningful post. Very very rare sales guy understands technology that deep. There are some unicorns still alive I guess.

    ... also most A3 manufacturers allow you to order individual parts for their fusers enabling you to rebuild the same.

    ... most A4 manufacturers, who come from the printer world, have the universal solution of replacing an entire unit to resolve any problems.

    So, it is obvious, if you are stressed out about A4 fusers, sell A3.

  10. #20
    Service Manager 2,500+ Posts
    Seriously, what is going to be done about fusers!? ALL BRANDS

    BillyCarpenter's Avatar
    Join Date
    Aug 2020
    Location
    Long Beach, Mississippi
    Posts
    3,338
    Rep Power
    112

    Re: Seriously, what is going to be done about fusers!? ALL BRANDS

    Quote Originally Posted by SalesServiceGuy View Post
    ... also most A3 manufacturers allow you to order individual parts for their fusers enabling you to rebuild the same.

    ... most A4 manufacturers, who come from the printer world, have the universal solution of replacing an entire unit to resolve any problems.

    So, it is obvious, if you are stressed out about A4 fusers, sell A3.

    I never sell A4 when I can sell A3. However, sometimes footprint becomes an issue and I have no choice.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here