I need to vent a little

[tsbservice]

I was thinking of doing tutorial videos for this nonsense calling. Maybe with videos, they understand what they need to do.

No way for most of my customers.
1. Too lazy
2. Too stupid
3. 1+2

[rickncs]

Billing for the call will fix this usually.

[gneebore]

I was thinking of doing tutorial videos for this nonsense calling. Maybe with videos, they understand what they need to do.

Probably not a very good idea. Too many times there were repeat calls on copiers for the simple "waste toner full" calls. Or even one person in the office replaces toner and puts empty toner bottle/cartridge back into the box and back on the shelf. And the next person to replace the toner puts an empty cartridge back into the machines. Yes even the early Canon cartridges that had a seal that had to be removed on the new toners. And the really good ones are the people that replaced paper in the copier and did not remove it from the wrapper. Then put in a service call because the machine is jamming. And going all the way back to the old manual typewriter days the service calls because the red ribbon does not print when I tell it too . You get there and find they have a single color black ribbon in the machine, and it is a repeat call for the same problem.

[Bix]

KM have did this: Home