Results 1 to 8 of 8
  1. #1
    Senior Tech 250+ Posts
    Join Date
    Sep 2009
    Posts
    354
    Rep Power
    37

    The perfect analogy (a light bulb moment)

    I had a light bulb moment today. I had a call for paper jamming, it was obvious that the paper just needed some fanning and conditioning. So I call the group of 4 workers over to the copier to tell them that they need to fan the paper, flex, and twist it a little to help it feed better. I proceeded to grab about 1/3 of a ream flexed, fanned, and twisted it a little before I put it in the drawer. You could just see the eyes roll in the group (as if that will help or I don't want to do it type of eye rolling) One gal in the back piped up and said seeing you condition the paper reminds me of when I get fresh $20 bills from the bank teller or ATM. I do all of the things you just did to that paper because I want them to separate easier when I go to pay for things. I don't want to accidentally give $40 when I meant to pay $20. Those bills really tend to stick together. You should have seen all the light bulbs go off in the group. I think they finally understood the point I was trying to make.

    I am incorporating this into my op trainings. Hopefully it helps you and me out.
    The difference between Democrats and Republicans is.......

    One party tells lies

    and

    the other party doesn't tell the truth.

  2. #2
    Aging Tech 5,000+ Posts
    The perfect analogy (a light bulb moment)

    copier addict's Avatar
    Join Date
    Jul 2013
    Location
    Diamond
    Posts
    5,970
    Rep Power
    171

    Re: The perfect analogy (a light bulb moment)

    Quote Originally Posted by tonerhead View Post
    I had a light bulb moment today. I had a call for paper jamming, it was obvious that the paper just needed some fanning and conditioning. So I call the group of 4 workers over to the copier to tell them that they need to fan the paper, flex, and twist it a little to help it feed better. I proceeded to grab about 1/3 of a ream flexed, fanned, and twisted it a little before I put it in the drawer. You could just see the eyes roll in the group (as if that will help or I don't want to do it type of eye rolling) One gal in the back piped up and said seeing you condition the paper reminds me of when I get fresh $20 bills from the bank teller or ATM. I do all of the things you just did to that paper because I want them to separate easier when I go to pay for things. I don't want to accidentally give $40 when I meant to pay $20. Those bills really tend to stick together. You should have seen all the light bulbs go off in the group. I think they finally understood the point I was trying to make.

    I am incorporating this into my op trainings. Hopefully it helps you and me out.
    Brilliant!!

  3. #3
    Master Of The Obvious 10,000+ Posts
    The perfect analogy (a light bulb moment)

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    20,072
    Rep Power
    392

    Re: The perfect analogy (a light bulb moment)

    I love it! Indeed, the perfect analogy. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
    Join Date
    Dec 2007
    Location
    Cleveland, Ohio
    Posts
    3,558
    Rep Power
    108

    Re: The perfect analogy (a light bulb moment)

    There’s gotta be a snappy smart-ass comeback in there, somewhere.

    I just haven’t found it yet.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  5. #5
    Field Supervisor 500+ Posts
    The perfect analogy (a light bulb moment)

    terramobil's Avatar
    Join Date
    Nov 2009
    Location
    Düsseldorf/Germany
    Posts
    548
    Rep Power
    34

    Re: The perfect analogy (a light bulb moment)

    I had such a moment a few years ago when I explained how to replace the waste toner box of a Ricoh MP C3003.
    An employee of the customer said: "It's almost the same as when I empty the water tank of my tumble dryer"......... Bingo.

  6. #6
    Service Manager 2,500+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    4,647
    Rep Power
    207

    Re: The perfect analogy (a light bulb moment)

    Quote Originally Posted by tonerhead View Post
    I had a light bulb moment today. I had a call for paper jamming, it was obvious that the paper just needed some fanning and conditioning. So I call the group of 4 workers over to the copier to tell them that they need to fan the paper, flex, and twist it a little to help it feed better. I proceeded to grab about 1/3 of a ream flexed, fanned, and twisted it a little before I put it in the drawer. You could just see the eyes roll in the group (as if that will help or I don't want to do it type of eye rolling) One gal in the back piped up and said seeing you condition the paper reminds me of when I get fresh $20 bills from the bank teller or ATM. I do all of the things you just did to that paper because I want them to separate easier when I go to pay for things. I don't want to accidentally give $40 when I meant to pay $20. Those bills really tend to stick together. You should have seen all the light bulbs go off in the group. I think they finally understood the point I was trying to make.

    I am incorporating this into my op trainings. Hopefully it helps you and me out.
    Man you're just wasting your talents fixing copiers...on other hand you make me proud being copier tech
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  7. #7
    Field Supervisor 500+ Posts
    The perfect analogy (a light bulb moment)

    Blizzoo's Avatar
    Join Date
    Aug 2013
    Location
    east europe
    Posts
    512
    Rep Power
    24

    Re: The perfect analogy (a light bulb moment)

    Things get seriously when 'money' are involved
    Defects are simple, our mind is complicated

  8. #8
    Field Supervisor 500+ Posts roho's Avatar
    Join Date
    Mar 2009
    Location
    Earth
    Posts
    846
    Rep Power
    38

    Re: The perfect analogy (a light bulb moment)

    Quote Originally Posted by copier addict View Post
    Brilliant!!
    Mad at myself for not thinking of that. I fan and even crinkle my money now, I did once slip a extra 20 in a store.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here