Wasn't my call but one of the other techs went out on a call because of random black streaks. He got there and no problem. But he also heard something scratching under the base plate of thew scanner. He had to take the whole scanner apart to get to the problem. Seems there was a mouse under the base plate between the upper scanner lamps and the optics going to the drum. The mouse was injured and was able to move a little bit. More than likely it was moving or rolling into the path of the optics and causing the shadows/streaks in the image path under the base plate. It was an older analog copier with the base plate between the upper and lower optics sections.
Back in the early 90’s, a friend of mine was a television service tech. He worked on a lot of so-called “big screen” TVs, which were nothing more than a small TV built into a large box with a projector. Remember those?
He had a call for a black spot which would move fairly quickly from one side of the screen to the other, in a sweeping motion.
The problem? There was a spider inside the box, doing his best Tarzan imitation, happily swinging from branch to branch, casting a shadow while doing his thing.
We still chuckle about it when reminiscing today.
“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins
Had something similar with my "big screen" projector t.v. Except the spider in mine was not swinging back and forth on it's web. Instead, it was sprawled out on one of the lamps, and when I turned the T.V. on, there was this big Projection of A spider on the screen. Freaked me out! Lamps must've warmed up enough that he moved out of the way. I decided to disassemble and clean the lamps and such (it was time), and never did find that little bastard.
The company I work at now, user PullPrint with Prox Cards (Secure printing (end user prints to a single pullprint queue then walks up to any mfp device and ligns in (taps the employee badge) selects the print job and releases it to the printer for immediate printing) back end needs a little work, but all and all its pretty straight forward
Here in Germany there are small cities that are not very developed and the fax is already science fiction.
A small family company purchases a computer from us, necessary considering the digital age. The owner assured me that she had taken a course on PCs, so I didn't have to worry about explaining how it worked.
A few days later he calls me, accusing me of selling him a faulty keyboard. A led burned out after a few days of use.
I then discovered that he used the uppercase key.
Today was a quiet day until I received this call.
The customer calls my manager:
- Customer: Since your technician has repaired the printer, my computer no longer works.
- Responsible: But did my technician get the computer?
- Client: No, but computers are connected to the network so something did.
Needless to try to understand what he meant. I go there and find out that the screen is off.
The customer justifies himself that he has never turned off the screen and does not understand how it could have happened.
Can I insert this Bluetooth usb into my copier usb port and scan stuff to my computer into a folder? (On a copier that does not support bluetooth.)
A few days ago they tell me that the printer makes noise.
Upon arrival I find that it is the fault of the office heating system.
Once had a customer complaining that our machine was making him ill. It was only a month old and was placed in a "new" location. Turned out the old, yellowed fax machine that was still there and in use, was venting it's exhaust right onto the new devices delivery tray and up at his face. He never did figure out that the exhaust bothering him was happening as the old clunker's fan came on, could not miss that noise! He was a engineer as well, figures.
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