Thanks: 
Likes: Originally Posted by blackcat4866
Made me remember this one...http://www.copytechnet.com/forums/sh...e-an-idiot-now
Dislikes: 0
Made me remember this one...http://www.copytechnet.com/forums/sh...e-an-idiot-now
The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking
Had a client tell me her TA520 was acting up. She says that she goes to make one copy and it would just continue to make endless copies. She even states that she unplugged it. I asked if she unplugged the network cable and it continued to print. She said no, that she unplugged the power and it continued to print. Not wanting to stoop down to her level and argue with her, I just simply
said that I was unfamiliar with that problem and continued to work on an unrelated issue.
It's not April Fools is it?
Has she called Ghostbusters?
No. She is an elementary school teacher. Teachers seem to be some of the worst end users.
Teachers, lawyers and other highly educated people.
The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking
I've seen it too. All that formal education crowds out the common sense, until there's none left. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
What i'm going to wrote is not related to copier industry but i heard her talking on the phone,my boss
Customer -I have a problem with the internet on the PC,not working at all
My boss - Ok,pls wait until a colegue of mine is able to check the internet connection on your PC remote with Team viewer
Defects are simple, our mind is complicated
That sounds like a PostScript error to me. When it's printing strictly code, one line per page, the machine can receive 800, maybe 1000 pages of data in seconds, then print it off at it's own pace ... after the network cable was unplugged. Ask her if it had a bunch of smiley faces, hearts, flowers, and other strange characters, one line per page. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
+1
...and my new territory includes a large college campus. I'm doomed.
73 DE W5SSJ
Blackcat, she said she unplugged the power. I didn't ask her what she was copying or receiving for output. For all I know someone may have sent a print job as she was copying. It was one of those days when I stopped listening once she said she unplugged power and it continued to print.
But maybe if she brings it to my attention again and I am having a better day, maybe I will ask.
Posting Permissions
Reply With Quote
Bookmarks