It was even more fun when we had to tell people with thirty year old typewriters parts are no longer available so I can not repair these anymore. And there were the inevitable "But it has been such a good machine and all the new ones cost so much" Why can't you keep fixing it for the 50 dollars a year you have always charged. yeah service contracts on typewriters were real cheap when IBM type-bar typewriters were still being used. But they actually quit making them in the mid seventies and we actually had some customers still using them until the late 1990's early 2001. And they all wondered how we were going to stay in business if we didn't take care of our long time customers anymore
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