I'm a tech, since 1999! Many a brand!
A.
I'm a tech, since 1999! Many a brand!
A.
On Monday I am a copier engineer, come Monday afternoon I'm ready for commital to the asylum. Tuesday,Wednesday and Thursday don't know what planet I am on and on Friday its party time!!!!!!!
I thought I was gonna be a copier tech when I hired on(Lanier), but then my boss told me I'm a "Territory Manager" which is sorta like being a tech 'cuz you still gotta fix stuff, but you also get screamed at by customers a lot because you got 25 calls on your board and it takes you 3 days to get there, then you get screamed at by the boss because your getting screamed at by customers.
Then I looked at my job title and discovered I was a CSR - Customer Service Representative. I thought about this for a while, and I was still fixin' stuff and getting screamed at so I didn't think it made any difference until I heard my redneck neighbor say he was going to borrow a bull to 'service' his cows, and things made a lot more sense.
I got tired of getting screamed at for getting screamed at and told the boss to go 'service' himself about the same time the company got bought out. I stuck around under the new boss - I still got screamed at, but after all the hot air rushed out of his head he would actually help.
Then I got promoted (renamed) to TSE - Technical Service Engineer, which is the same damn thing, but sounds more tech-ish (Sanitation Engineer??!) I guess they finally recognized my talents with a paper clip, hot soldering iron, and tube of J B Weld. I wish they would have put the recognition into my paycheck instead of my job title.
Then I got renamed again to TSS - Technical Service Specialist. I guess I have to put away my paperclips and superglue - I'm not an Engineer anymore, I'm just 'Special.' Most mental cases are...
I think the title above my avatar says it best - Toner Turd.
BTW the pic is my daughter on her 1st birthday. I also got a boy that just turned 10. They're the reason I keep doing this. Maybe I'm not a tech - I'm a Dad and I got mouths to feed and college to pay for...
73 DE W5SSJ
Service Provider
Both tech & owner. After 15 years of doing all the work (repairs, part ordering, deleveries, sales, & customer relations, I said to hell with it & struck out on my own. Why bust ass to make a boss rich who doesn't appreciate you, doesn't understand about the repairs, & just likes to complain. After taking a whole lot of customers with me, after 3 years I work my own hours, make twice as much, decide which customers I want & sell only the models that actually work so that I can make good money on the maintenance. Life finally is good. (& no, it wasn't easy getting started, but worth it in the long run)
What's a copier?
Like the United States Postal Service It's a miracle it works!
I'm an Engineer, but more on eCopy now :\
Intel Core 2 Quad Q6600 2.4GHz (Oc'ed to 3GHz - Stock Volts)
Asus P5E-VM HDMI
4GB (2x 2GB) Corsair XMS Xpert II RAM
ATi Radeon 4870 512MB GFX Card
2x 74GB WD Raptor Sata HDD (RAID 0)
500GB Seagate Barracuda Sata II HDD
500GB Hitachi Sata II HDD
600W500att OCZ PSU
-TOTAL HDD SPACE 1148GB-
I am service engineer, I am manager, I write and print bills, I carry and transport new copiers, i talk to angry costumers and i am executive director....but mainly focus is servicing,
so if i don't respond few weeks on copytech u remember that when i get home i mostly watch white wall for an hour pretending that i see flowers and green grass whit mountain in distance.....
Service Geek, even more importantly, there's only 8 more 7-11's left in MD that I haven't had a cup of coffee from.
I know what I know better than anyone else knows what I know.
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