Well the company with the trackers was a previous employer, an employer that almost completely folded a couple of years ago (undoubtably due to market forces rather than the lack of my considerable talents but there you go ).
In my experience, the micromanagement decline starts by holding all techs accountable for the misbehavior of a few. This leads to a sense that management hold techs as a whole in contempt as an "expense" that needs to be constantly monitored, rather than individuals that need to be managed as such.
As you say, technology itself is not the problem, it's how it's used. If it is used as a tool constructively to improve service provision then it's good, problem is my experience has shown that they are most often used as yet another stick to beat you with.
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